Front Desk Receptionist

Foot and Ankle Associates of North Texas (FAANT) is looking for Front Desk Receptionist to join our team in Grapevine, TX. As a front desk receptionist, you will be responsible for providing excellent customer service to our patients during their visit and helping to ensure a smooth clinic flow.

Responsibilities:
Welcome patients and visitors in a warm and friendly manner.

Complete the appointment check-in process with patients, ensuring all required documents are completed and scanned into the patient chart.

Assist in answering telephone calls and scheduling appointments.

Call patients to confirm appointments.

Assist in patient recall projects and schedule appointments from incoming referrals.

Provide patients an explanation of their insurance coverage before their visit.

Ensure the check-in desk and lobby are clean and presentable.

Perform administrative duties as assigned.

Qualifications:
High school diploma/GED
Exceptional customer service skills
Excellent verbal and written communication with patients, physicians, and team members.

Ability to work as part of a team in a fast-paced clinic.

Familiarity with medical insurance and electronic medical records is preferred.

Why Work at FAANT?

We are here For Your Feet - Wherever They May Take You! FAANT has a team of five physicians and two convenient clinic locations in Grapevine and Keller to serve patients throughout the DFW area. We work as a team to provide an exceptional experience for our patients and our staff.

Amazing company culture
Weekly training sessions
Employee referral program
Health & dental benefits
401(k)
Paid Time Off
Paid for major holidays
Annual employee reviews
Employee discount for shoes & other items
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person