full-time 6 days ago
Front Desk Receptionist
Chrome Dentistry
1551 Park Pl, Green Bay, WI 54304
16 - 19/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Front Desk Receptionist (Dental Office)
Company: Chrome Dental
Location: 1551 Park Place suite 300 Green Bay, WI 54304
Job Type: Full-Time
Pay: $16-$20
Job Summary
We are seeking an experienced, professional, and customer-focused Front Desk Receptionist to join our dental practice. The ideal candidate will have prior dental or medical front office experience, be proficient in Dentrix software, and have experience with insurance verification, Medicaid plans, PPO insurance plans, and patient financial responsibilities.
Responsibilities
Greet and check in patients in a friendly and professional manner.
Answer and direct incoming phone calls.
Schedule, confirm, and manage patient appointments using Dentrix.
Verify dental insurance eligibility and benefits.
Work with Medicaid and PPO insurance plans.
Calculate and explain estimated patient out-of-pocket costs, co-pays, deductibles, and treatment-related financial responsibilities.
Collect patient payments and maintain accurate financial records.
Maintain and update patient records.
Coordinate treatment schedules and patient recalls.
Assist patients with insurance and billing questions.
Maintain a clean, organized, and welcoming reception area.
Perform other administrative duties as assigned.
Qualifications
Previous Front Desk Receptionist experience required.
Dental office experience strongly preferred; medical office experience will also be considered.
Proficiency with Dentrix software required.
Experience verifying Medicaid and PPO dental insurance benefits required.
Experience discussing treatment estimates and patient out-of-pocket costs required.
Knowledge of dental terminology and insurance billing processes preferred.
Excellent communication, customer service, and organizational skills.
Ability to multitask and work efficiently in a fast-paced environment.
High School Diploma or GED required.
Bilingual candidates are encouraged to apply.
Benefits
Competitive pay based on experience.
PPO health insurance available.
Paid vacation after 90 days of employment.
Supportive team environment.
Opportunities for professional growth.
Preferred Screening Questions
How many years of experience do you have working in a dental office?
How many years of experience do you have using Dentrix?
Do you have experience verifying Medicaid and PPO dental insurance benefits?
Are you comfortable explaining treatment estimates and patient out-of-pocket costs?
Have you collected patient payments and discussed financial arrangements with patients?
How to Apply
Please submit your resume through Indeed. Only candidates with relevant front office experience and insurance verification experience will be considered.
Pay: $16.00 - $19.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Company: Chrome Dental
Location: 1551 Park Place suite 300 Green Bay, WI 54304
Job Type: Full-Time
Pay: $16-$20
Job Summary
We are seeking an experienced, professional, and customer-focused Front Desk Receptionist to join our dental practice. The ideal candidate will have prior dental or medical front office experience, be proficient in Dentrix software, and have experience with insurance verification, Medicaid plans, PPO insurance plans, and patient financial responsibilities.
Responsibilities
Greet and check in patients in a friendly and professional manner.
Answer and direct incoming phone calls.
Schedule, confirm, and manage patient appointments using Dentrix.
Verify dental insurance eligibility and benefits.
Work with Medicaid and PPO insurance plans.
Calculate and explain estimated patient out-of-pocket costs, co-pays, deductibles, and treatment-related financial responsibilities.
Collect patient payments and maintain accurate financial records.
Maintain and update patient records.
Coordinate treatment schedules and patient recalls.
Assist patients with insurance and billing questions.
Maintain a clean, organized, and welcoming reception area.
Perform other administrative duties as assigned.
Qualifications
Previous Front Desk Receptionist experience required.
Dental office experience strongly preferred; medical office experience will also be considered.
Proficiency with Dentrix software required.
Experience verifying Medicaid and PPO dental insurance benefits required.
Experience discussing treatment estimates and patient out-of-pocket costs required.
Knowledge of dental terminology and insurance billing processes preferred.
Excellent communication, customer service, and organizational skills.
Ability to multitask and work efficiently in a fast-paced environment.
High School Diploma or GED required.
Bilingual candidates are encouraged to apply.
Benefits
Competitive pay based on experience.
PPO health insurance available.
Paid vacation after 90 days of employment.
Supportive team environment.
Opportunities for professional growth.
Preferred Screening Questions
How many years of experience do you have working in a dental office?
How many years of experience do you have using Dentrix?
Do you have experience verifying Medicaid and PPO dental insurance benefits?
Are you comfortable explaining treatment estimates and patient out-of-pocket costs?
Have you collected patient payments and discussed financial arrangements with patients?
How to Apply
Please submit your resume through Indeed. Only candidates with relevant front office experience and insurance verification experience will be considered.
Pay: $16.00 - $19.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Requirements
• English
• Customer service
• Administrative experience
• Organizational skills
• Phone etiquette
• Typing
• Office experience
• Bilingual
• Dental receptionist
• Customer service
• Administrative experience
• Organizational skills
• Phone etiquette
• Typing
• Office experience
• Bilingual
• Dental receptionist
About Chrome Dentistry
Chrome Dental in Green Bay provides exceptional care for your smile through cosmetic and family dentistry. Their top-rated dentists offer 5-star care and accept almost all insurances, including Medicaid/BadgerCare. They focus on prompt appointments and emergency care to ensure patient comfort and satisfaction.