Front Desk Receptionist

Bravia Dermatology is a busy, growing general, surgical and cosmetic dermatology practice. We are looking to add a patient focused, high energy, detail oriented front desk receptionist. Each candidate must be self-motivated, reliable, energetic, friendly, professional, compassionate, detail oriented and able to function in a high-tech, fast paced environment. Strong computer skills and the ability to multi-task are absolutely necessary.

Travel to satellite office on occasion is required.

Minimum requirements:

- High School Diploma or equivalent

- Excellent customer service skills

- Strong computer skills and ability to learn new technology quickly

- Knowledge of / experience with medical insurance is strongly preferred.

- Medical billing, coding, or claim follow up experience is a plus.

Core Responsibilities
Greet and check in/check out patients
Answer incoming phone calls professionally and courteously
Schedule, reschedule, and confirm appointments
Maintain patient flow and provider schedules
Collect and enter insurance and demographic information
Process patient paperwork and intake forms
Collect copays and process payments
Administrative Duties
Scan, fax, file, and upload medical documents
Return patient calls and relay messages appropriately
Maintain organized front office and reception areas
Assist with referrals, prior authorizations, and records requests
Maintain office logs and documentation
Keep break room and shared office spaces clean and stocked
Compliance & Professionalism
Follow all HIPAA and privacy regulations
Maintain professionalism and confidentiality at all times
Support clinic workflow and assist team members as needed
Performance Expectations
Employees in this role are expected to:
Demonstrate punctuality and reliability
Provide excellent patient service
Maintain accuracy in scheduling and data entry
Communicate professionally with patients and staff
Adapt to workflow changes and multitask effectively
Bravia Dermatology is an equal opportunity employer and will consider all candidates without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other class protected by law.

Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Dental insurance
Disability insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Medical Insurance: 1 year (Preferred)
Work Location: In person