full-time 1 month ago
Front Desk Receptionist
Alfi Oral Surgery
Houston, TX 77004
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Hours: Monday-Friday, 8am-5pm (40 hours/week)
Ideal Start Date: November 11th, 2026
Overview:
AOS Orthodontics is a new orthodontic practice located in Houston, TX. We excel at airway-oriented orthodontic treatment and orthognathic surgery. We are currently recruiting for a Front Office Coordinator to manage our front office. This role will be responsible for facilitating all customer service, scheduling patients, conducting transactions, and general business.
Role Responsibilities:
Front Office Tasks:
-Welcome patients to the practice
-Manage all patient communication via our practice management software, CareStack.
-Provide exceptional customer service in person and on the phone to patients, families, staff, and referring providers.
-Manage check-in and check-out for all patients
-Ensure schedules are booked and appointments are confirmed
-Delegate tasks to clinical assistants, treatment coordinator, and office manager when necessary
-Communicate orthodontic emergencies to doctors and assist with prompt scheduling
Admin Tasks:
-Schedule patients in a timely manner
-Assist with submitting insurance claims
-Receive and track all payments
YOU ARE:
-Highly motivated – a self-starter with a positive attitude
-Excellent at communication skills, both written and verbal
-Organized and have high attention to detail
-Reliable and dependable (shows up to work on time, and doesn’t skip work)
-Well-dressed and well-spoken
-Able to take, receive, and apply feedback on the go
-Able to work collaboratively, both internally and externally
Position Requirements:
-Bachelor’s Degree preferred
-2+ years of customer service experience, dental/orthodontic preferred
-Exceptional customer service skills; Strong written and verbal communication
-Knowledge of office equipment, including computers, phones, fax machines, copiers, scanners, etc.
-Proven ability to handle confidential information and work with minimal supervision
-Proficient with Microsoft, including Word, Excel, Powerpoint and Outlook.
-Ability to speak to patients with confidence and take
Benefits:
Health insurance
Work Location: In person
Ideal Start Date: November 11th, 2026
Overview:
AOS Orthodontics is a new orthodontic practice located in Houston, TX. We excel at airway-oriented orthodontic treatment and orthognathic surgery. We are currently recruiting for a Front Office Coordinator to manage our front office. This role will be responsible for facilitating all customer service, scheduling patients, conducting transactions, and general business.
Role Responsibilities:
Front Office Tasks:
-Welcome patients to the practice
-Manage all patient communication via our practice management software, CareStack.
-Provide exceptional customer service in person and on the phone to patients, families, staff, and referring providers.
-Manage check-in and check-out for all patients
-Ensure schedules are booked and appointments are confirmed
-Delegate tasks to clinical assistants, treatment coordinator, and office manager when necessary
-Communicate orthodontic emergencies to doctors and assist with prompt scheduling
Admin Tasks:
-Schedule patients in a timely manner
-Assist with submitting insurance claims
-Receive and track all payments
YOU ARE:
-Highly motivated – a self-starter with a positive attitude
-Excellent at communication skills, both written and verbal
-Organized and have high attention to detail
-Reliable and dependable (shows up to work on time, and doesn’t skip work)
-Well-dressed and well-spoken
-Able to take, receive, and apply feedback on the go
-Able to work collaboratively, both internally and externally
Position Requirements:
-Bachelor’s Degree preferred
-2+ years of customer service experience, dental/orthodontic preferred
-Exceptional customer service skills; Strong written and verbal communication
-Knowledge of office equipment, including computers, phones, fax machines, copiers, scanners, etc.
-Proven ability to handle confidential information and work with minimal supervision
-Proficient with Microsoft, including Word, Excel, Powerpoint and Outlook.
-Ability to speak to patients with confidence and take
Benefits:
Health insurance
Work Location: In person
Requirements
• Microsoft Outlook
• Microsoft Excel
• Faxing
• Attention to detail
• Office management
• Microsoft Excel
• Faxing
• Attention to detail
• Office management
About Alfi Oral Surgery
Alfi Oral, Dental Implant & Facial Surgery in Houston, TX is known for delivering exceptional, trusted oral surgery experiences. Led by skilled oral surgeons, they offer services including dental implants, wisdom teeth removal, orthognathic and craniofacial surgery, and more. Dr. David Alfi has revolutionized oral and maxillofacial surgery with cutting-edge technologies, making them a top center for orthognathic and craniofacial treatment.
Position Closed
This job is no longer accepting applications.