Front Desk Receptionist ideally with DA or RDA for Pediatric Dental Office

Overview
Join our dynamic dental practice as a Front Desk Receptionist and become the welcoming face of our office! In this energetic role, you will be the first point of contact for patients and visitors, ensuring a smooth and positive experience from the moment they walk through our doors. Your exceptional organizational skills, friendly demeanor, and attention to detail will help us deliver outstanding patient service while managing essential administrative tasks. This is an exciting opportunity to be part of a caring team dedicated to improving oral health and patient satisfaction.

Responsibilities
Greet patients warmly and professionally, creating a friendly and welcoming environment.

Schedule appointments efficiently using dental practice management software such as Open Dental.

Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes.

Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately.

Collect patient information, update medical records, and review documentation for accuracy and completeness.

Ensure compliance with HIPAA regulations by safeguarding patient information and handling documentation review diligently.

Facilitate smooth patient intake processes, including medical history updates and appointment confirmations.

Help assist with baby exams and filling in for the back-office if someone is out sick.

Requirements
Prior experience in a dental office setting is highly preferred; having a DA or RDA preferably to be able to help in back if needed.

Strong computer skills.

Knowledge of dental terminology.

Excellent customer service skills with the ability to handle multiple phone lines using multi-line phone systems effectively.

Demonstrated organizational skills with attention to detail in documentation.

Ability to maintain professionalism while managing high-volume patient interactions in a fast-paced environment.

Knowledge of dental terminology and office management practices enhances your fit for this role. Join us in making a difference by providing exceptional front desk support that keeps our dental practice running smoothly! We value energetic professionals who thrive on delivering top-tier patient care while managing essential administrative functions efficiently. This paid position offers an engaging work environment where your skills directly contribute to improved patient experiences every day!

Pay: From $20.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person