full-time 2 months ago
Front Desk Receptionist
Travers Orthodontics
1105 Kinwest Pkwy Ste 105, Irving, TX
18 - 22/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Orthodontic Front Desk Receptionist – Elevate Your Career in a Growing, Values-Driven Practice!
Location: Irving & Dallas
Job Type: Full-Time
About Us
At Define Orthodontics, we do more than straighten teeth—we create confidence that transforms lives! As a growing practice, we are dedicated to excellence in patient care and committed to our core values: Empathy, Innovation, and Teamwork.
Empathy – We genuinely care about our patients and teammates, always striving to make everyone feel valued and heard.
Innovation – We embrace fresh ideas and new technology to improve patient care and streamline our processes.
Teamwork – We succeed together, supporting one another to create an environment where both our patients and team thrive.
Our team is dynamic, forward-thinking, and passionate about delivering exceptional service in a fun, collaborative environment. If you're a high-energy, detail-oriented leader who thrives in a fast-paced setting and wants to make a meaningful impact, we want to meet you!
What You’ll Do
As our Front Desk Receptionist , you’ll be the first point of contact for our patients and the driving force behind an organized, seamless front-office experience. This role is perfect for someone who loves leadership, efficiency, and creating a warm, welcoming environment.
Be the face of our practice – Create an exceptional patient experience by providing warm welcomes and ensuring every visit starts with a smile. (Empathy)
Lead our front desk operations – Oversee scheduling, patient communications, and team coordination to ensure smooth daily operations. (Teamwork)
Master scheduling & efficiency – Keep the office running on time while optimizing provider schedules for maximum effectiveness. (Innovation)
Enhance patient care – Handle inquiries, guide patients through their treatment journey, and address concerns with empathy and professionalism. (Empathy)
Drive innovation – Identify and implement new processes to improve efficiency and enhance the patient experience. (Innovation)
Collaborate with the clinical team – Work closely with our orthodontists, assistants, and leadership team to maintain a high standard of patient care. (Teamwork)
Manage financial interactions – Process payments, discuss financial options, and ensure seamless transactions with patients. (Empathy & Innovation)
What You Bring
Experience in dental, orthodontics, or medical front office (preferred but not required for the right leader with strong administrative and customer service skills).
Strong leadership & problem-solving skills – You can anticipate challenges, troubleshoot effectively, and maintain a smooth patient flow. (Innovation & Teamwork)
Exceptional organization & attention to detail – You thrive in fast-paced environments and keep multiple priorities in check. (Innovation)
A customer-first mindset – You genuinely care about people and know how to make them feel valued. (Empathy)
Ability to adapt & grow – You’re eager to learn, implement new ideas, and take initiative. (Innovation & Teamwork)
Tech-savvy – Experience with dental management software is a plus! (Innovation)
Why You’ll Love Working Here
Career Growth – As our practice expands, so do your opportunities for advancement.
Leadership Opportunity – This isn’t just a front-desk job—it’s a chance to own a critical role and help shape the patient experience.
Team-First Culture – Work with a supportive, collaborative team that values your contributions. (Teamwork)
A Practice that Cares – Our core values (Empathy, Innovation, and Teamwork) guide everything we do. We believe in work that’s meaningful, fulfilling, and fun!
How to Apply
To be considered, please submit a video (under 2 minutes) introducing yourself, sharing your experience, and explaining why you’re the perfect fit for this role.
Send your video to: info@defineorthodontics.com
Applications without a video submission will not be reviewed.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
Work Location: In person
Location: Irving & Dallas
Job Type: Full-Time
About Us
At Define Orthodontics, we do more than straighten teeth—we create confidence that transforms lives! As a growing practice, we are dedicated to excellence in patient care and committed to our core values: Empathy, Innovation, and Teamwork.
Empathy – We genuinely care about our patients and teammates, always striving to make everyone feel valued and heard.
Innovation – We embrace fresh ideas and new technology to improve patient care and streamline our processes.
Teamwork – We succeed together, supporting one another to create an environment where both our patients and team thrive.
Our team is dynamic, forward-thinking, and passionate about delivering exceptional service in a fun, collaborative environment. If you're a high-energy, detail-oriented leader who thrives in a fast-paced setting and wants to make a meaningful impact, we want to meet you!
What You’ll Do
As our Front Desk Receptionist , you’ll be the first point of contact for our patients and the driving force behind an organized, seamless front-office experience. This role is perfect for someone who loves leadership, efficiency, and creating a warm, welcoming environment.
Be the face of our practice – Create an exceptional patient experience by providing warm welcomes and ensuring every visit starts with a smile. (Empathy)
Lead our front desk operations – Oversee scheduling, patient communications, and team coordination to ensure smooth daily operations. (Teamwork)
Master scheduling & efficiency – Keep the office running on time while optimizing provider schedules for maximum effectiveness. (Innovation)
Enhance patient care – Handle inquiries, guide patients through their treatment journey, and address concerns with empathy and professionalism. (Empathy)
Drive innovation – Identify and implement new processes to improve efficiency and enhance the patient experience. (Innovation)
Collaborate with the clinical team – Work closely with our orthodontists, assistants, and leadership team to maintain a high standard of patient care. (Teamwork)
Manage financial interactions – Process payments, discuss financial options, and ensure seamless transactions with patients. (Empathy & Innovation)
What You Bring
Experience in dental, orthodontics, or medical front office (preferred but not required for the right leader with strong administrative and customer service skills).
Strong leadership & problem-solving skills – You can anticipate challenges, troubleshoot effectively, and maintain a smooth patient flow. (Innovation & Teamwork)
Exceptional organization & attention to detail – You thrive in fast-paced environments and keep multiple priorities in check. (Innovation)
A customer-first mindset – You genuinely care about people and know how to make them feel valued. (Empathy)
Ability to adapt & grow – You’re eager to learn, implement new ideas, and take initiative. (Innovation & Teamwork)
Tech-savvy – Experience with dental management software is a plus! (Innovation)
Why You’ll Love Working Here
Career Growth – As our practice expands, so do your opportunities for advancement.
Leadership Opportunity – This isn’t just a front-desk job—it’s a chance to own a critical role and help shape the patient experience.
Team-First Culture – Work with a supportive, collaborative team that values your contributions. (Teamwork)
A Practice that Cares – Our core values (Empathy, Innovation, and Teamwork) guide everything we do. We believe in work that’s meaningful, fulfilling, and fun!
How to Apply
To be considered, please submit a video (under 2 minutes) introducing yourself, sharing your experience, and explaining why you’re the perfect fit for this role.
Send your video to: info@defineorthodontics.com
Applications without a video submission will not be reviewed.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
Work Location: In person
Requirements
• Microsoft Excel
• Administrative experience
• Office management
• Orthodontics
• Managing patient records
• Healthcare claims management
• Marketing
• Administrative experience
• Office management
• Orthodontics
• Managing patient records
• Healthcare claims management
• Marketing
About Travers Orthodontics
Kimberly Travers DDS is a dental practice located in Irving, TX, focused on providing the highest standard of patient care in Dentistry, Orthodontics, and Dentofacial Orthopedics. With years of experience and a trained team, they offer a wide variety of health services to their patients.
Position Closed
This job is no longer accepting applications.