Front Desk Receptionist

We are looking for a Receptionist to join our dental office team! As a front desk receptionist, you will be the first point of contact for our patients & visitors. You will welcome patients, check them in & out for appointments, answer and make phone calls, handle money accurately to collect co-pays and balance to a daily deposit sheet, verify patients' insurance benefits, file documents and charts, and perform a variety of other clerical tasks as needed. To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this position.

Responsibilities
Greet and welcome guests as soon as they arrive at the office
Answer, screen, and forward incoming phone calls
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone/email
Make reminder phone calls for upcoming or overdue appointments
Handle money accurately and balance to a deposit sheet daily
Verify insurance benefits for patients
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role preferred but not required - candidates with customer service backgrounds of any type are also encouraged to apply
Proficiency in Windows & Microsoft Office
Professional attitude and appearance
Solid written and verbal communication skills
High school degree required; additional degrees or certifications are a plus
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person