Front Desk Receptionist

Looking for an upbeat, high energy, friendly, reliable, hardworking, professional for a fast-growing Interventional Pain Management and Orthopedic Specialist Clinic.

Your job duties are but not limited to:
Perform all End of Day operations as they pertain to front office
All administrative duties (copy, fax, scan, etc)
Ensure patient waiting area, exam rooms and restrooms are maintained
Enter data into patient’s electronic record (eClinicalWorks)
Scan and index documents accurately to patient’s electronic medical records
Maintain patient confidentiality and follow all HIPAA requirements
Request medical/cardiac/blood clearances and follow-up on pending requests
Call and confirm patient appointments for all locations
Greet patients in a pleasant and professional manner
Check in/out patients, collect copays and co-insurance as directed
Collections of previous outstanding balances when directed
Process new patient referrals
Schedule patient office appointments and procedures
Schedule procedures at ASC and hospitals
Answer incoming telephone calls and make outbound telephone calls as necessary
Check phone, fax and email messages and respond accordingly
Possess a thorough understanding of insurance and perform verification of patient’s insurance eligibility
Assist with clinical flow to ensure timely visit
Scan and assign labs and diagnostic imaging
Input PCP, referring provider and pharmacies
All other duties as assigned
The above specified tasks may not be the only duties assigned. Employees will be required to carry out any other job-related instructions requested by their supervisor, subject to reasonable accommodations.

Job Type: Full-time
Pay: depending on experience
Benefits:
Health, dental and vision insurance
PTO / Sick days
Schedule:
Monday through Friday
Education:
High school diploma or GED equivalent. (Preferred)
Experience:
Medical Office experience (Required)
Minimum of 2 years medical receptionist experience. (Required)
Medical Assistant (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Answering multiple phone lines
Must have excellent customer service orientation
Must have strong TEAM orientation
EMR - eClinical Works experience (Preferred)
Work Location:
One location - Travel when needed to cover team members
Work Remotely:
No
Behaviors:
Team Player: Works well as a member of a group.

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.

Enthusiastic: Shows intense and eager enjoyment and interest.

Ability to prioritize and multitask for maximum efficiency.

Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Bilingual (English/Spanish): Strongly Preferred
You are the right person if you are outgoing, reliable, and highly organized, with excellent communication and computer skills, with a positive and compassionate attitude. Many of our patients are in pain and need the right type of person, who does NOT take things personally and can be understanding yet firm. If you meet the requirements listed above, please submit an updated resume that shows your experience. There is always room for growth!

Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person