Front Desk Receptionist

Yealy Eye Care and Dry Eye Center of Lancaster
It is our Mission at Yealy Eye Care of Lancaster to treat patients as if they are family. Our doctors and staff are committed to treating each patient’s vision and health needs to the highest ethical standards. At Yealy Eye Care we strive to provide the best Optometry services available to the Lancaster community.

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include welcoming guests and greeting people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, and excellent customer service skills. Bilingual, Spanish speaking applicants are encouraged to apply.

Responsibilities
Greet and welcome patients as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone call
Provide basic and accurate information in-person and via phone/email
Update calendars and schedule appointments
Take payments and update client records
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Demonstrate a positive, professional attitude and appearance
Solid written and verbal communication skills
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Bilingual, fluent in Spanish is a plus
Job Type: Full-time
Pay: $15.50 - $16.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience:
Medical Terminology: 1 year (Preferred)
Customer Service: 1 year (Required)
Work Location: In person