Front Desk Receptionist

Company Overview
Hillcrest Dental is a thriving, highly successful dental practice dedicated to providing exceptional care and building meaningful relationships with our community in Las Vegas. Our team is committed to delivering top-tier customer service, fostering a compassionate environment, and continuously advancing our knowledge to serve our patients better.

Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our practice. In this vital role, you will manage patient interactions, handle administrative tasks with efficiency, and ensure smooth daily operations. Your enthusiasm and organizational skills will help create a positive experience for every patient while supporting the overall success of our practice.

Responsibilities
Greet patients warmly and professionally, establishing a friendly and welcoming atmosphere
Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls effectively
Verify patient information, update records, and perform data entry using office management software
Handle appointment scheduling and calendar management to optimize patient flow
Assist with billing, bookkeeping, and insurance processing using QuickBooks or similar software
Maintain organized filing systems for patient records, correspondence, and administrative documents
Provide excellent customer service by addressing patient questions and supporting their needs with professionalism and empathy
Experience
Prior office management or administrative experience in a healthcare setting preferred
Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software
Experience with multi-line phone systems and front desk operations essential
Knowledge of data entry, filing, and clerical tasks required
Bilingual abilities are a plus to effectively communicate with diverse patient populations
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Demonstrated customer service skills with a friendly phone etiquette and professional demeanor
Join us to be part of a compassionate team that values integrity, growth, and excellence. Your enthusiasm will help us continue providing outstanding dental care while creating a positive experience for every patient who walks through our doors!

Pay: $18.00 - $23.00 per hour
Expected hours: 32.0 – 36.0 per week
Work Location: In person