Practice location
full-time 18 days ago

Front Desk Receptionist

Alliance Healthcare Management LLC

Libertyville, IL 60048
18 - 25/hr

About the Practice

N/A Team Members
Epic Software

Office Tour & Photos

Job Description

Front Desk Receptionist - Full-Time
We are seeking a motivated, enthusiastic, and personable individual to join our dedicated team! As a Front Desk Receptionist, you will play a vital role in ensuring a positive patient experience while supporting the day-to-day operations of our medical practice.

Responsibilities
Greet and check in patients, collect copays, and process outstanding balance payments.

Answer phones and provide excellent customer service to patients and stakeholders.

Schedule appointments and confirm patient information with accuracy.

Verify insurance benefits and eligibility through various platforms.

Ensure electronic medical records (EMR) are accurately updated prior to appointments.

Assist with rooming patients and taking vitals as needed.

Maintain a smooth workflow by multitasking in a fast-paced environment.

Other tasks as assigned by Practice Administrator.

Skills & Qualifications
Required:
Excellent customer service skills with a professional and friendly demeanor.

Strong communication etiquette and ability to work independently or as part of a team.

Attention to detail and ability to manage multiple tasks simultaneously.

Preferred:
Bilingual (Spanish/English).

Experience with EPIC, Tebra, and electronic fax programs.

Familiarity with basic medical terminology and insurance eligibility websites (e.g., Availity, UHC, Cigna).

Knowledge of medical billing processes.

Position Details
Job Type: Full-time
Schedule: Monday through Friday
Pay: Competitive and based on experience
Experience
Medical Receptionist: 2 years (preferred)
Customer service: 1 year (preferred)
If you are a dynamic individual with a passion for providing exceptional patient care and have the skills to thrive in a fast-paced environment, we encourage you to apply! Join us in making a difference in the lives of our patients every day.

Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Medical receptionist: 1 year (Required)
Work Location: In person

Requirements

• Medical documentation
• Medical scheduling
• Attention to detail
• Medical terminology
• English

About Alliance Healthcare Management LLC

Cencora is a global company dedicated to improving health and well-being across the globe. They offer a wide range of services from drug research and clinical development to patient access and adherence support.