Front Desk Receptionist

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our Medical Office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to patients and team members. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression and supporting our team’s administrative needs. This paid position offers an exciting opportunity to develop your clerical and customer support skills in a professional environment.

Responsibilities
Greet patients with professionalism and warmth, ensuring they feel valued from the moment they arrive
Manage multi-line phone systems efficiently, directing calls accurately and courteously using proper phone etiquette
Handle appointment scheduling, calendar management, and coordinate meetings or events as needed
Perform data entry, filing, and maintain organized records
Support administrative tasks as needed and to be determined by our office staff
Maintain a clean and organized front desk area while managing incoming mail, packages, and supplies
Provide customer support by addressing inquiries promptly and professionally while ensuring excellent service standards are upheld
Skills
Proven experience in office management and/or administrative roles with strong clerical skills
Excellent computer literacy including proficiency in an Electronic Health Records (EHR)
Familiarity with multi-line phone systems and phone etiquette to handle calls confidently
Strong organizational skills with the ability to prioritize tasks efficiently
Experience in customer service or customer support roles with a friendly and professional demeanor
Knowledge of basic office procedures such as filing, proofreading, calendar management, and time management techniques
Previous experience as a receptionist in medical or dental settings is a plus but not required; personal assistant experience is beneficial
Join us in creating a welcoming environment. This role offers the chance to grow your administrative expertise while making a meaningful impact on our office’s daily operations.

Pay: $16.00 - $20.00 per hour
Work Location: In person