Front Desk Receptionist

Job Summary
As a Dental Office Receptionist, you will be the face and voice of our practice. Your primary responsibility will be to ensure that every patient receives a positive and pleasant experience from the moment they contact us to the time they leave our office. You will be responsible for handling various administrative tasks and providing excellent customer service to our patients and visitors.

Responsibilities:
Greet patients and visitors with a warm and friendly demeanor
Answer incoming phone calls and address patient inquiries professionally
Call patients for appointments and Recalls
Schedule and confirm dental appointments using our practice management software
Check-in patients, update their records, and verify insurance information
Assist patients with completing necessary forms and documentation
Process payments and provide accurate billing information
Maintain a clean and organized reception area
Handle patient complaints and concerns with empathy and escalate as needed
Assist with general administrative tasks, including filing, data entry,
Knowledge in Open Dental is a plus
Follow and maintain office policies and procedures to ensure efficient operations
Collaborate with staff to provide a cohesive patient experience
Join us in creating a welcoming environment where professionalism meets positive energy! This role offers an engaging opportunity for motivated individuals eager to grow their administrative expertise while delivering outstanding customer service. We value proactive team players who thrive in organized settings and are committed to supporting our organization’s success.

Pay: $19.00 - $24.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Paid time off
Work Location: In person