Front Desk Receptionist

Front Office Medical Receptionist
Patient Experience & Medical Administrative Coordinator
AVITA MD is seeking a professional, organized, and patient-focused Front Office Medical Receptionist to join our growing healthcare team.

We are looking for someone who thrives in a fast-paced medical environment, provides exceptional customer service, and understands the importance of creating a welcoming and efficient patient experience from the moment patients arrive.

This role is ideal for an individual with strong communication skills, excellent attention to detail, and prior experience working with medical insurance eligibility and verification.

Position Overview
As a Front Office Medical Receptionist, you will serve as the first point of contact for patients while supporting daily medical office operations. You will play an essential role in patient scheduling, insurance verification, communication, and administrative coordination.

The ideal candidate is dependable, professional, compassionate, and capable of multitasking efficiently in a busy healthcare setting.

Key Responsibilities
Greet and check in patients professionally and efficiently
Answer incoming phone calls and assist patients with scheduling needs
Verify medical insurance eligibility and benefits (required)
Confirm and update patient demographics and insurance information
Schedule appointments and coordinate patient visits
Manage patient intake and registration processes
Collect and process necessary patient documentation
Assist with referrals, authorizations, and administrative requests
Maintain accurate documentation within the EMR system
Communicate effectively with providers, staff, and patients
Support daily front office workflows and patient experience initiatives
Requirements
Prior medical front office/reception experience required
Experience verifying insurance eligibility and benefits is required
Strong computer and data entry skills
Excellent communication and customer service abilities
Ability to multitask and stay organized in a fast-paced environment
Professional demeanor and positive attitude
Experience with EMR/EHR systems preferred
Bilingual is a plus
Why Join AVITA MD?

Collaborative and supportive healthcare team
Opportunity for professional growth within healthcare
Modern and patient-centered medical practice
Meaningful work that directly impacts patient care
Positive and team-oriented work culture
Schedule & Work Environment
Full-time position
In-person role
Fast-paced outpatient medical practice
Located in Los Gatos, California
Apply Today
If you are passionate about patient care, healthcare operations, and creating a positive patient experience, we would love to hear from you.

Pay: $24.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Work Location: In person