full-time 21 hours ago
Front Desk Receptionist
Sol Dentistry
2801 South Stonebridge Drive, McKinney, TX 75072
From 18/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
We are seeking a welcoming, organized, and proactive Front Desk Receptionist to join our team. As the first point of contact for our practice, you will play a vital role in creating a positive patient experience, managing daily office operations, and ensuring smooth patient flow.
While your primary focus will be front-office administrative duties, the ideal candidate is adaptable and willing to cross-train to assist in the clinical area during peak hours or when extra support is needed.
Website link: https://soldentistry.com
ResponsibilitiesPrimary (Front Desk & Administrative)
Patient Reception: Greet patients warmly upon arrival, manage the check-in and check-out process, and ensure a comfortable waiting room experience.
Scheduling & Flow: Oversee appointment scheduling, send confirmations, manage cancellations, and maintain an efficient daily patient flow.
Phone & Communication: Answer multi-line phone calls, respond to emails, and address patient inquiries in a friendly and professional manner.
Billing & Insurance: Verify dental insurance coverage, collect co-pays and payments, and assist with billing inquiries or financial arrangements.
Records Management: Maintain accurate, up-to-date patient files, medical histories, and consent forms in compliance with privacy guidelines (HIPAA).
Inventory & Supplies: Monitor and order front-office supplies and keep the reception area tidy and well-organized.
Cross-Functional (Back-Office Support — As Needed)
Treatment Support: Assist in preparing and sterilizing instruments, equipment, and treatment rooms during busy periods or staff shortages.
Clinical Flow Assistance: Help seat patients, take basic vitals or records if qualified, and support the dental team in maintaining room turnover.
Patient Education: Reiterate post-treatment care instructions and home-care tips as directed by the clinical staff.
Requirements
Experience: Proven experience as a Front Desk Receptionist, Patient Care Coordinator, or Dental Administrative Assistant (dental/medical setting preferred).
Software & Systems: Familiarity with dental office management software (e.g., Curve Dental, Dentrix, Eaglesoft) and basic office software.
Dental Knowledge: Working knowledge of dental terminology, basic insurance coding/billing procedures, and clinical workflows.
Cross-Training Adaptability: Willingness and flexibility to assist with back-office tasks, sterilization, or room preparation when support is needed.
Interpersonal & Communication Skills: Exceptional verbal and written communication skills with a compassionate, patient-first approach.
Organization & Multitasking: Strong organizational abilities, high attention to detail, and the capability to prioritize tasks in a fast-paced environment.
Certifications: CPR and First Aid certification preferred; Dental Assisting certification/training is a major plus.
Education: High school diploma or equivalent; additional coursework or certifications in health administration or dental assisting are advantageous.
If you are passionate about dental care and eager to contribute to a positive patient experience, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From $18.00 per hour
Ability to Commute:
McKinney, TX 75072 (Required)
Ability to Relocate:
McKinney, TX 75072: Relocate before starting work (Required)
Work Location: In person
We are seeking a welcoming, organized, and proactive Front Desk Receptionist to join our team. As the first point of contact for our practice, you will play a vital role in creating a positive patient experience, managing daily office operations, and ensuring smooth patient flow.
While your primary focus will be front-office administrative duties, the ideal candidate is adaptable and willing to cross-train to assist in the clinical area during peak hours or when extra support is needed.
Website link: https://soldentistry.com
ResponsibilitiesPrimary (Front Desk & Administrative)
Patient Reception: Greet patients warmly upon arrival, manage the check-in and check-out process, and ensure a comfortable waiting room experience.
Scheduling & Flow: Oversee appointment scheduling, send confirmations, manage cancellations, and maintain an efficient daily patient flow.
Phone & Communication: Answer multi-line phone calls, respond to emails, and address patient inquiries in a friendly and professional manner.
Billing & Insurance: Verify dental insurance coverage, collect co-pays and payments, and assist with billing inquiries or financial arrangements.
Records Management: Maintain accurate, up-to-date patient files, medical histories, and consent forms in compliance with privacy guidelines (HIPAA).
Inventory & Supplies: Monitor and order front-office supplies and keep the reception area tidy and well-organized.
Cross-Functional (Back-Office Support — As Needed)
Treatment Support: Assist in preparing and sterilizing instruments, equipment, and treatment rooms during busy periods or staff shortages.
Clinical Flow Assistance: Help seat patients, take basic vitals or records if qualified, and support the dental team in maintaining room turnover.
Patient Education: Reiterate post-treatment care instructions and home-care tips as directed by the clinical staff.
Requirements
Experience: Proven experience as a Front Desk Receptionist, Patient Care Coordinator, or Dental Administrative Assistant (dental/medical setting preferred).
Software & Systems: Familiarity with dental office management software (e.g., Curve Dental, Dentrix, Eaglesoft) and basic office software.
Dental Knowledge: Working knowledge of dental terminology, basic insurance coding/billing procedures, and clinical workflows.
Cross-Training Adaptability: Willingness and flexibility to assist with back-office tasks, sterilization, or room preparation when support is needed.
Interpersonal & Communication Skills: Exceptional verbal and written communication skills with a compassionate, patient-first approach.
Organization & Multitasking: Strong organizational abilities, high attention to detail, and the capability to prioritize tasks in a fast-paced environment.
Certifications: CPR and First Aid certification preferred; Dental Assisting certification/training is a major plus.
Education: High school diploma or equivalent; additional coursework or certifications in health administration or dental assisting are advantageous.
If you are passionate about dental care and eager to contribute to a positive patient experience, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From $18.00 per hour
Ability to Commute:
McKinney, TX 75072 (Required)
Ability to Relocate:
McKinney, TX 75072: Relocate before starting work (Required)
Work Location: In person
Requirements
• Administrative experience
• High school diploma or GED
• Organizational skills
• Medical scheduling
• Availity
• High school diploma or GED
• Organizational skills
• Medical scheduling
• Availity
About Sol Dentistry
Sol Dentistry is a McKinney dental practice led by Dr. Paul "Sol" Jang, focused on compassionate, personalized, and stress-free patient care. The team provides comprehensive services ranging from preventive checkups and emergency visits to implants, veneers, crowns, and restorative treatment. Patients describe a welcoming, professional environment where the team takes time to explain treatment and support those with dental anxiety.