full-time 8 days ago
Front Desk Receptionist
Benso HealthCare Solutions
Miami, FL 33165
17 - 18/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Position Overview
We are seeking a professional, organized, and customer-focused Front Desk Receptionist to support the daily operations of our medical office. The ideal candidate will provide exceptional service to patients, visitors, clients, and staff while managing front desk responsibilities in a fast-paced healthcare environment. Bilingual proficiency in English and Spanish is required to effectively assist our diverse client base.
Responsibilities
Greet patients, visitors, clients, and staff with a warm, professional, and welcoming attitude while providing outstanding customer service.
Manage multi-line phone systems, answer incoming calls, route messages accurately, and maintain excellent phone etiquette.
Schedule appointments, manage calendars, coordinate meetings, and assist with patient scheduling needs.
Handle incoming correspondence, including emails and mail, ensuring timely communication, distribution, and follow-up.
Maintain an organized and professional reception area through filing, document management, data entry, and proofreading.
Assist with administrative tasks, including preparing reports, typing documents, updating records, and maintaining accurate files.
Learn and utilize Electronic Medical Record (EMR) systems to support patient information management and office workflows.
Support office operations through inventory management, supply ordering, and general administrative duties.
Perform basic bookkeeping tasks, including assistance with QuickBooks and financial documentation as needed.
Provide clerical and customer support assistance to ensure efficient daily office operations.
Qualifications & Requirements
Bilingual in English and Spanish (required).
Previous experience in front desk, medical office, receptionist, or customer service roles preferred (1–2 years preferred).
Experience working in cosmetic surgery clinics, medical offices, dental offices, or similar healthcare settings is highly preferred.
Strong computer skills with proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Familiarity with Google Workspace applications preferred.
Ability to quickly learn and use Electronic Medical Record (EMR) systems.
Excellent communication, organization, multitasking, and time-management skills.
Professional phone etiquette and the ability to handle multiple priorities in a busy environment.
Strong attention to detail with skills in proofreading, data entry, filing, and document organization.
High School Diploma or equivalent preferred.
What We Offer
Join our energetic and professional team dedicated to providing exceptional service and supporting high-quality patient care. Your organizational skills, positive attitude, and commitment to customer service will play an important role in the success of our daily operations.
Pay: $17.00 - $18.00 per hour
Work Location: In person
We are seeking a professional, organized, and customer-focused Front Desk Receptionist to support the daily operations of our medical office. The ideal candidate will provide exceptional service to patients, visitors, clients, and staff while managing front desk responsibilities in a fast-paced healthcare environment. Bilingual proficiency in English and Spanish is required to effectively assist our diverse client base.
Responsibilities
Greet patients, visitors, clients, and staff with a warm, professional, and welcoming attitude while providing outstanding customer service.
Manage multi-line phone systems, answer incoming calls, route messages accurately, and maintain excellent phone etiquette.
Schedule appointments, manage calendars, coordinate meetings, and assist with patient scheduling needs.
Handle incoming correspondence, including emails and mail, ensuring timely communication, distribution, and follow-up.
Maintain an organized and professional reception area through filing, document management, data entry, and proofreading.
Assist with administrative tasks, including preparing reports, typing documents, updating records, and maintaining accurate files.
Learn and utilize Electronic Medical Record (EMR) systems to support patient information management and office workflows.
Support office operations through inventory management, supply ordering, and general administrative duties.
Perform basic bookkeeping tasks, including assistance with QuickBooks and financial documentation as needed.
Provide clerical and customer support assistance to ensure efficient daily office operations.
Qualifications & Requirements
Bilingual in English and Spanish (required).
Previous experience in front desk, medical office, receptionist, or customer service roles preferred (1–2 years preferred).
Experience working in cosmetic surgery clinics, medical offices, dental offices, or similar healthcare settings is highly preferred.
Strong computer skills with proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Familiarity with Google Workspace applications preferred.
Ability to quickly learn and use Electronic Medical Record (EMR) systems.
Excellent communication, organization, multitasking, and time-management skills.
Professional phone etiquette and the ability to handle multiple priorities in a busy environment.
Strong attention to detail with skills in proofreading, data entry, filing, and document organization.
High School Diploma or equivalent preferred.
What We Offer
Join our energetic and professional team dedicated to providing exceptional service and supporting high-quality patient care. Your organizational skills, positive attitude, and commitment to customer service will play an important role in the success of our daily operations.
Pay: $17.00 - $18.00 per hour
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• Customer support
• Multi-line phone systems
• Office management
• Clerical experience
• Customer support
• Multi-line phone systems
• Office management
About Benso HealthCare Solutions
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