Practice location
full-time 15 days ago

Front Desk Receptionist

Gray Dental Care, PC

625 Berry Road, Nashville, TN 37204
17 - 21/hr

About the Practice

N/A Team Members
Eaglesoft Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong administrative skills, be proficient in various office software, and have a welcoming demeanor to create a positive first impression for our clients and visitors.

Duties
Greet and assist clients and visitors in a friendly and professional manner.

Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.

Handle incoming inquiries via phone, email, and in-person, providing exceptional customer support.

Perform data entry tasks accurately, including maintaining client records and filing documents.

Coordinate daily operations for the dental practice, managing patient scheduling, insurance claims, billing, and vendor communications
Schedule appointments and manage calendars for staff members efficiently.

Maintain office organization through effective filing systems and clerical support.

Assist with administrative tasks such as proofreading documents, typing correspondence, and managing office supplies.

Collaborate with team members to ensure seamless office operations and support various departments as required.

Provide assistance as a dental receptionist when necessary, ensuring compliance with relevant protocols.

Requirements
Proven experience in an office management or front desk role is preferred.

College degree, Bachelors preferred
Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Familiarity with a dental practice management system(ex. Eaglesoft)
Excellent organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.

Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.

Strong typing skills and experience with data entry are essential for this position.

Previous experience in customer service or administrative roles is highly valued.

Ability to demonstrate effective time management skills while working independently or as part of a team.

Experience as a personal assistant or in calendar management is advantageous. Join us as we strive to provide exceptional service while fostering a collaborative work environment!

Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Computer operation
• Microsoft Excel
• Typing
• Data entry
• Attention to detail
• Organizational skills
• Time management
• Medical scheduling
• Multitasking

About Gray Dental Care, PC

Gray Dental Care, led by Dr. Phillip Gray II for over 30 years, has been committed to providing exceptional dental care since 2005. The practice boasts an experienced and dedicated team, striving to create a welcoming environment for patients while prioritizing their health and comfort.