Front Desk Receptionist

Job Summary
We are seeking a professional and organized Front Desk Receptionist to serve as the first point of contact for our office. The ideal candidate will possess excellent communication skills, strong organizational abilities, understanding health insurance, and proficiency in office management tools. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. Previous medical office/physical therapy office, and bilingual skills are a plus to assist a diverse patients base. The position offers an engaging work environment where attention to detail and multitasking are essential.

Duties
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and manage calendar coordination using EMR system
Handle data entry, filing, and maintain accurate records with attention to detail
Assist with billing, Insurance elbligibility checking, and basic QuickBooks tasks as needed
Support office management tasks including supply inventory and organization of office space
Provide customer support via phone, email, or in person with professional phone etiquette
Proofread documents for accuracy and clarity before distribution
Perform clerical duties such as photocopying, scanning, and document preparation
Support administrative projects including proofing correspondence and managing incoming/outgoing mail
Checking insurance eligiblity from the insurance and inform to the patienets.

Qualifications
Proven experience in office management, clerical work, or reception roles; prior dental or medical receptionist experience is a plus
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Familiarity with multi-line phone systems and office equipment
Experience with QuickBooks or bookkeeping software preferred
Excellent organizational skills with the ability to prioritize tasks effectively
Bilingual abilities are highly desirable to serve diverse clients efficiently
Exceptional customer service skills with professional phone etiquette and interpersonal communication
Strong typing skills and attention to detail for data entry and proofreading tasks
Ability to manage time effectively in a fast-paced environment
Previous experience in medical office administrative support or personal assistant roles is advantageous
This position is integral to maintaining an efficient office environment while delivering outstanding service to clients. We value motivated individuals who are proactive, detail-oriented, and committed to professionalism.

Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
Flexible schedule
Work Location: In person