FRONT DESK RECEPTIONIST - NORTHEAST PHILADELPHIA

Doc Bresler's Cavity Busters is looking for an experienced Front Desk Receptionist to work in our NORTHEAST PHILADELPHIA location. This is a full-time position, You must be able to work at TWO SATURDAYS per month.

DUTIES & RESPONSIBILITIES FOR FRONT DESK RECEPTIONIST
Checks in and checks out patients in a pleasant, professional manner.

Verifies and confirms patient’s appointment.

Verifies insurance and eligibility
Verifies and updates patient demographic information as needed in the computer at each visit
Creates financial treatment plans and reviews with parent or guardian
Collects insurance co-payments, non-covered services and outstanding balances at time of service
Books and reschedules patient appointments accordingly
Maintains orderly, efficient and timely flow of patients in a fast pace office
Answers patient inquiries in a pleasing, professional manner
Answers telephones, transferring calls and taking messages as needed and delivering to appropriate staff
Assists fellow staff members with training and/or other requests
Enters charges for procedures based on treatment
Records information on the ledgers and deposits accurately and neatly
Prepares for and reports at meetings as required
Maintains front desk supplies, and notifies management when low
Maintains strict confidentiality; and treats all staff, patients and visitors with respect
Develops and maintains a thorough working knowledge of computer systems
Performs other related work as required
Experience
Preferred but not mandatory experience in a dental office environment
Preferred but not mandatory experience with Dentrix software
Skills
Skill in identifying and resolving problems
Ability to exercise a degree of initiative and judgment
Ability to establish and maintain effective working relationships with patients, coworkers and the public
Ability to read, write and communicate effectively orally and in writing
Proficiency in the operation of a computer and other office equipment
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Dental receptionist: 1 year (Preferred)
Customer service: 2 years (Required)
Ability to Commute:
Philadelphia, PA 19115 (Required)
Work Location: In person