Front Desk Receptionist/Office Assistant

Williams Chiropractic Care is committed to providing excellent natural healthcare to our patients so that they may live a healthy and pain free life style.

Our work environment includes:
Modern office setting
Relaxed atmosphere
On-the-job training
Safe work environment
Lively atmosphere
Casual work attire
Responsibilities:

- Greet and welcome patients and visitors to the dental office

- Answer phone calls with a strong, but friendly voice

- Schedule appointments and manage the office's calendar

- Verify insurance coverage and process patient payments

- Maintain patient records and update information as necessary

- Assist with office management tasks

- Provide excellent customer service and address patient inquiries or concerns

- Collaborate with the team to ensure smooth operations of the front desk
Skills:

- Previous experience working in a healthcare office or similar front desk role is preferred

- Proficiency in using phone systems and computerized scheduling software

- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy

- Knowledge of medical terminology and procedures is a plus

- Excellent organizational and multitasking abilities to manage appointments, paperwork, and administrative tasks effectively

- Attention to detail to ensure accurate record keeping and billing processes

- Ability to work well in a team environment and communicate effectively with patients, staff, and providers
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time
Pay: $17.00 per hour
Experience:
Customer service: 1 year (Preferred)
Work Location: In person