full-time 22 hours ago
Front Desk Receptionist/Office Assistant
Sagebrush Health
Las Vegas, NV 89128
18 - 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Pay: $18.00 - $20.00 per hour
Job description:
WELCOME TO SAGEBRUSH HEALTH
(Rhuematology, Nuerology, and Pain Management)
Our vision is to make specialty healthcare services accessible to communities and populations nationwide, while treating all patients with empathy and care.
Key Responsibilities
Patient Services & Front Desk Operations
Warm Welcoming: Greet patients, visitors, and vendors warmly and professionally upon arrival.
Check-In/Check-Out: Manage patient check-in, verify and update demographic and insurance information, and collect copays and outstanding balances.
Scheduling: Coordinate and schedule patient appointments, follow-ups, and diagnostic tests using our Electronic Health Record (EHR) system.
Communication: Answer multi-line phone calls, manage patient inquiries, triage messages, and direct calls to appropriate clinical staff.
Insurance & Administrative Duties (Specialized Focus)
Verification of Benefits (VOB): Thoroughly verify patient insurance eligibility, coverage details, specialist copays, and deductibles prior to appointments.
Continuations of Care & Prior Authorizations: Manage insurance pre-authorizations, re-authorizations, and continuations of care for specialty medications (e.g., biologics, infusions) and specialized rheumatology treatments to prevent treatment gaps.
Referral Management: Process incoming and outgoing physician referrals and secure necessary medical records or insurance notes.
General Administration: Handle daily mail, faxing, document scanning into EHR charts, and other administrative tasks as assigned by practice management.
Qualifications & Skills
Experience: Minimum 1–2 years of experience working in a medical front office, specialty clinic, or outpatient medical setting (rheumatology, orthopedics, or internal medicine experience is a strong plus).
Insurance Knowledge: Strong working knowledge of insurance verification, managed care, Medicare, Medicaid, and prior authorization processes (particularly for specialty drugs/continuations of care).
Tech-Savvy: Proficient in using Electronic Health Records (EHR) systems, Microsoft Office Suite, and medical scheduling software.
Communication Skills: Excellent interpersonal, verbal, and written communication skills with a compassionate approach to patients dealing with chronic conditions.
Organization: Exceptional attention to detail, time management, and the ability to multitask in a busy medical environment.
Please note that this job description is not exhaustive and additional duties and responsibilities may be assigned as necessary.
Disclaimer : Please note that final candidates will be required to undergo and pass a background check.
Clinic Hours of Operation:
Monday - Friday : 8:00am to 5:00pm
Join us in making a difference in the lives of our patients while advancing your career in the healthcare field!
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Vision insurance
Medical Specialty:
Rheumatology
Neurology
Pain Management
Work Location: In person *** will have to cover other clinics for the company when opertaionally needed
Pay: $18.00 - $20.00 per hour
Work Location: In person
Job description:
WELCOME TO SAGEBRUSH HEALTH
(Rhuematology, Nuerology, and Pain Management)
Our vision is to make specialty healthcare services accessible to communities and populations nationwide, while treating all patients with empathy and care.
Key Responsibilities
Patient Services & Front Desk Operations
Warm Welcoming: Greet patients, visitors, and vendors warmly and professionally upon arrival.
Check-In/Check-Out: Manage patient check-in, verify and update demographic and insurance information, and collect copays and outstanding balances.
Scheduling: Coordinate and schedule patient appointments, follow-ups, and diagnostic tests using our Electronic Health Record (EHR) system.
Communication: Answer multi-line phone calls, manage patient inquiries, triage messages, and direct calls to appropriate clinical staff.
Insurance & Administrative Duties (Specialized Focus)
Verification of Benefits (VOB): Thoroughly verify patient insurance eligibility, coverage details, specialist copays, and deductibles prior to appointments.
Continuations of Care & Prior Authorizations: Manage insurance pre-authorizations, re-authorizations, and continuations of care for specialty medications (e.g., biologics, infusions) and specialized rheumatology treatments to prevent treatment gaps.
Referral Management: Process incoming and outgoing physician referrals and secure necessary medical records or insurance notes.
General Administration: Handle daily mail, faxing, document scanning into EHR charts, and other administrative tasks as assigned by practice management.
Qualifications & Skills
Experience: Minimum 1–2 years of experience working in a medical front office, specialty clinic, or outpatient medical setting (rheumatology, orthopedics, or internal medicine experience is a strong plus).
Insurance Knowledge: Strong working knowledge of insurance verification, managed care, Medicare, Medicaid, and prior authorization processes (particularly for specialty drugs/continuations of care).
Tech-Savvy: Proficient in using Electronic Health Records (EHR) systems, Microsoft Office Suite, and medical scheduling software.
Communication Skills: Excellent interpersonal, verbal, and written communication skills with a compassionate approach to patients dealing with chronic conditions.
Organization: Exceptional attention to detail, time management, and the ability to multitask in a busy medical environment.
Please note that this job description is not exhaustive and additional duties and responsibilities may be assigned as necessary.
Disclaimer : Please note that final candidates will be required to undergo and pass a background check.
Clinic Hours of Operation:
Monday - Friday : 8:00am to 5:00pm
Join us in making a difference in the lives of our patients while advancing your career in the healthcare field!
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Vision insurance
Medical Specialty:
Rheumatology
Neurology
Pain Management
Work Location: In person *** will have to cover other clinics for the company when opertaionally needed
Pay: $18.00 - $20.00 per hour
Work Location: In person
Requirements
• Multi-line phone systems
• Medical scheduling
• Medical records
• Attention to detail
• Outpatient experience
• Health insurance verification via real-time eligibility check
• Phone etiquette
• Medical scheduling
• Medical records
• Attention to detail
• Outpatient experience
• Health insurance verification via real-time eligibility check
• Phone etiquette
About Sagebrush Health
Sagebrush Health is a boutique, multi-state healthcare system providing personalized specialty care in rheumatology, neurology, infectious disease, pain management, and infusion therapy. With clinics in Nevada, Connecticut, and South Carolina, its experienced teams emphasize proactive diagnosis, compassionate treatment, and accessible care. The organization is also committed to HIV prevention through testing and PrEP/PEP access.