Front Desk Receptionist/Office Assistant

Job Summary
We’re looking for an organized, detail-oriented, and friendly Front Desk Receptionist/Office Assistant to be the first point of contact for our patients. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming atmosphere while managing various administrative tasks. Your ability to juggle multiple responsibilities will be key to our office's smooth operation, making you an invaluable member of our team.

The ideal candidate is personable, efficient, and able to multitask in a fast-paced healthcare setting.Must be proficient with new technology, and can provide exceptional customer service while maintaining a caring and organized presence. We are looking for someone ready to settle down with a company and learn all we have to offer!

What you’ll do
Greet patients warmly and create a welcoming experience
Answer phone calls, schedule appointments, and manage the clinic’s schedule efficiently
Check patients in and out, verify insurance, and collect payments
Maintain accurate patient records and ensure all forms are completed
Coordinate with the optometrists and technicians to keep the clinic flow running smoothly
Handle basic administrative tasks such as emails, filing, and supply ordering
Assist with patient education on products or services as needed
Basic qualifications
Prior experience in medical, dental, or optometry front office preferred (but not required)
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to multitask and stay calm under pressure
Comfortable with technology — experience with EHR systems (CrystalPM, Compulink, RevolutionEHR, or similar) is a plus
High school diploma or equivalent required
Preferred qualifications
Bilingual abilities are a plus for enhancing communication with diverse clients.

Previous experience as a dental or medical receptionist is highly desirable.

Familiarity with clerical tasks and administrative support functions.

Demonstrated experience in customer support roles that emphasize phone etiquette.

Schedule & Compensation
Full-time, Monday–Friday (no weekends!)
Competitive hourly rate based on experience ($18–24/hour)
Paid training provided
Opportunities for career growth within the clinic
Why you’ll love it here
We believe in fostering a positive, supportive work environment where our employees can thrive both personally and professionally as we value teamwork and collaboration. If you’re friendly, dependable, and passionate about helping others, we’d love to meet you! Please submit your resume and a brief note about why you’d be a great fit for North Coast Eye Care.

Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Ability to Commute:
Sequim, WA 98382 (Required)
Ability to Relocate:
Sequim, WA 98382: Relocate before starting work (Required)
Work Location: In person