Front Desk Receptionist/Patient Care Coordinator

Responsibilities:

- Greet and welcome patients and visitors at the front desk

- Answer phone calls and direct them to the appropriate department or individual

- Schedule appointments for patients using medical scheduling software

- Verify patient insurance information and collect co-pays or payments

- Maintain patient confidentiality and adhere to HIPAA regulations

- Provide administrative support to medical staff as needed

- Manage and organize patient records and files

- Assist with medical billing and coding tasks

- Handle inquiries and provide information about the clinic's services
Experience:

- Previous experience in a medical receptionist or front desk role preferred

- Familiarity with medical terminology and procedures

- Proficiency in using office software, such as Microsoft Office Suite

- Experience with Dentrix or other dental practice management software is a plus

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Ability to handle high-stress situations with professionalism and empathy
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the clinic.

Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person