Practice location
full-time 15 days ago

Front Desk Receptionist/Patient Care/Treatment Coordinator

Fourth Creek Family Dentistry

3094 Hickory Boulevard, Hudson, NC 28638
15 - 19/hr

About the Practice

6 Team Members
Other Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team in a dynamic dental clinic environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting.

Responsibilities
Greet patients warmly and assist them with the check-in process.

Manage appointment scheduling and confirmations using Eaglesoft software.

Perform insurance verification and handle patient inquiries regarding insurance coverage.

Maintain accurate patient records and ensure compliance with HIPAA regulations.

Assist with clerical duties such as filing, data entry, and managing correspondence.

Coordinate with dental staff to ensure smooth operations within the clinic.

Handle phone calls professionally, addressing patient needs or directing calls as necessary.

Support office tasks to enhance workflow efficiency.

Requirements
Previous experience as a medical receptionist or in a similar role is preferred.

Proficiency in using dental software such as Eaglesoft.

Strong clerical skills with attention to detail and accuracy in data entry.

Excellent communication and interpersonal skills to interact effectively with patients and staff.

Ability to manage multiple tasks simultaneously while maintaining a high level of professionalism.

A proactive approach to problem-solving and a commitment to providing outstanding patient care.

Join our team and contribute to creating a welcoming environment for our patients while ensuring efficient office operations.

Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
Dental insurance
Employee discount
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Professional development assistance
Work Location: In person

Requirements

• Administrative experience
• Clerical experience
• Medical administrative support
• Medical records
• Medical scheduling

About Fourth Creek Family Dentistry

Hudson Family Dentistry in Hudson, NC is dedicated to providing exceptional care for all your oral health needs. Led by Dr. Benjamin Crawford and Dr. Clay Powelson, our warm and family-like team offers flexible scheduling and financing options to suit your lifestyle.