full-time 2 months ago
Front Desk Receptionist/Patient Coordinator
Cambridge Dental Center
135 Opportunity Boulevard South, Cambridge, MN 55008
20 - 24/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Rare Opportunity Due to One of Our Front Office Staff Attending Assisting School!!!
Cambridge Dental Center in Cambridge, MN looking for Full-Time Front Desk Coordinator. We are a fast pace, fun, and growing office with up-to-date technology. We provide many staff activities both in and outside of the office! We pride ourselves on serving our community for over 50 years!
1+ years of Dental Office or Medical Office experience required to apply
Scheduled Hours vary to accommodate office hours of Monday - Friday 7:00 am - 7:00 pm (1) shift Monday or Thursday will be 11:00 am - 7:00 pm)
Reception Management
- Open and close dental office according to office protocol
- Check the daily schedule for accuracy
- Answer and respond to telephone calls with professionalism
- Maintain petty cash
Patient Management
- Maintain a professional reception area/office; organize patient education materials, keep the facility neat, etc.
- Greet and welcome patients and visitors to the practice
- Check-in patients according to office protocol, verifying and updating health information
- Manage recall and inactive patient system
- Confirm the next day’s appointments by telephone, text, or email.
- Schedule patients for efficient use of doctor and staff time
- Review any future schedule openings regularly with the dentist
- Check the patient backup list to try to fill in cancellation and no-show appointment times
- Collect payment from patients at the time of treatment
- Make follow-up appointments as needed
- Assist in the treatment room as needed
- Send a copy of the patient record for consultation with specialty offices
Records Management
- Gather and accurately record dental, medical, and insurance information from patients
- See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
- Accurately file patient information
- Track cases and referrals to and from other doctors
- Scan/Transfer Emailed images and notes from referring doctors into pts charts
- Back up electronic files at the end of the day as directed by the dentist
Insurance and Accounts Receivable
- Update insurance information on all patients at all times
- Submit treatment plans for predetermination of benefits electronically with w/supporting materials (radiographs, intraoral pictures, or written narratives)
- Prepare claim forms for patients with dental insurance
- Organize supporting materials for claims forms/electronic transmission, such as radiographs, intraoral pictures, or written narratives
- Electronically submit claim forms from the office
- Prepare bank deposits
- Prepare statements
- Follow-up insurance claims
- Follow-up delinquent accounts
- Arrange a payment schedule
Correspondence
- Sort, organize, and distribute mail
- Prepare and send out new patient and referral thank you letters
- Prepare and send out continuing care notices each month
- Prepare and send out correspondence as directed by the doctor/office manager
- Check office email daily for relevant office information or appointment
Office Participation
- Be an active participant in staff meetings
- Perform other tasks as assigned by the office manager and/or dentist
Interpersonal
- Excellent communication skills
- Team player
- Good interpersonal skills to maintain effective rapport with patients, dentists, staff members, and community
- Effective verbal skills to communicate with patients and staff
- Customer service or patient relations experience
Education/Experience
- 1 year of Dental Office or Medical Office experience required
- 1+ years of experience with insurance billing and accounts receivable
- 1+ years of experience with EagleSoft or other dental software
- Experience as an office receptionist/treatment coordinator
- High school diploma
- Commitment to CE for career development
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Dental receptionist: 1 year (Required)
Insurance verification: 1 year (Required)
Eaglesoft: 1 year (Preferred)
Ability to Relocate:
Cambridge, MN 55008: Relocate before starting work (Required)
Work Location: In person
Cambridge Dental Center in Cambridge, MN looking for Full-Time Front Desk Coordinator. We are a fast pace, fun, and growing office with up-to-date technology. We provide many staff activities both in and outside of the office! We pride ourselves on serving our community for over 50 years!
1+ years of Dental Office or Medical Office experience required to apply
Scheduled Hours vary to accommodate office hours of Monday - Friday 7:00 am - 7:00 pm (1) shift Monday or Thursday will be 11:00 am - 7:00 pm)
Reception Management
- Open and close dental office according to office protocol
- Check the daily schedule for accuracy
- Answer and respond to telephone calls with professionalism
- Maintain petty cash
Patient Management
- Maintain a professional reception area/office; organize patient education materials, keep the facility neat, etc.
- Greet and welcome patients and visitors to the practice
- Check-in patients according to office protocol, verifying and updating health information
- Manage recall and inactive patient system
- Confirm the next day’s appointments by telephone, text, or email.
- Schedule patients for efficient use of doctor and staff time
- Review any future schedule openings regularly with the dentist
- Check the patient backup list to try to fill in cancellation and no-show appointment times
- Collect payment from patients at the time of treatment
- Make follow-up appointments as needed
- Assist in the treatment room as needed
- Send a copy of the patient record for consultation with specialty offices
Records Management
- Gather and accurately record dental, medical, and insurance information from patients
- See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
- Accurately file patient information
- Track cases and referrals to and from other doctors
- Scan/Transfer Emailed images and notes from referring doctors into pts charts
- Back up electronic files at the end of the day as directed by the dentist
Insurance and Accounts Receivable
- Update insurance information on all patients at all times
- Submit treatment plans for predetermination of benefits electronically with w/supporting materials (radiographs, intraoral pictures, or written narratives)
- Prepare claim forms for patients with dental insurance
- Organize supporting materials for claims forms/electronic transmission, such as radiographs, intraoral pictures, or written narratives
- Electronically submit claim forms from the office
- Prepare bank deposits
- Prepare statements
- Follow-up insurance claims
- Follow-up delinquent accounts
- Arrange a payment schedule
Correspondence
- Sort, organize, and distribute mail
- Prepare and send out new patient and referral thank you letters
- Prepare and send out continuing care notices each month
- Prepare and send out correspondence as directed by the doctor/office manager
- Check office email daily for relevant office information or appointment
Office Participation
- Be an active participant in staff meetings
- Perform other tasks as assigned by the office manager and/or dentist
Interpersonal
- Excellent communication skills
- Team player
- Good interpersonal skills to maintain effective rapport with patients, dentists, staff members, and community
- Effective verbal skills to communicate with patients and staff
- Customer service or patient relations experience
Education/Experience
- 1 year of Dental Office or Medical Office experience required
- 1+ years of experience with insurance billing and accounts receivable
- 1+ years of experience with EagleSoft or other dental software
- Experience as an office receptionist/treatment coordinator
- High school diploma
- Commitment to CE for career development
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Dental receptionist: 1 year (Required)
Insurance verification: 1 year (Required)
Eaglesoft: 1 year (Preferred)
Ability to Relocate:
Cambridge, MN 55008: Relocate before starting work (Required)
Work Location: In person
Requirements
• Dental office experience
• Customer service
• Dental receptionist
• Medical office experience
• Eaglesoft
• Medical billing
• Customer service
• Dental receptionist
• Medical office experience
• Eaglesoft
• Medical billing
About Cambridge Dental Center
Cambridge Dental Center, serving the community for over 50 years, offers comprehensive general, restorative, and cosmetic dental services. Dr. Peterson, Dr. Cisneros, Dr. Christenson, and Dr. Cisneros, along with their caring team, aim to provide top-notch dental care for families. With a focus on preventive care, restorations, and cosmetic enhancements, they strive to help patients achieve and maintain optimal dental health and a beautiful smile.
Position Closed
This job is no longer accepting applications.