Practice location
full-time 26 days ago

Front Desk/Receptionist (Physical Therapy Clinic)

Phoenix Physical Therapy and Wellness Inc

1577 East Chevy Chase Drive, Glendale, CA 91206
19.50 - 20.00/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Join Our Caring Physical Therapy Team!

Are you a friendly, organized, and customer-focused professional who enjoys helping others? We're looking for a Front Desk/Receptionist to be the welcoming face of our physical therapy clinic. In this role, you'll create a positive first impression for every patient while ensuring our front office runs smoothly and efficiently.

If you thrive in a fast-paced environment, enjoy multitasking, and take pride in providing exceptional customer service, we'd love to meet you!

What You'll Do
Welcome patients and visitors with a warm, professional attitude.

Answer incoming phone calls and direct them to the appropriate team members.

Schedule, confirm, and reschedule appointments while maintaining an accurate calendar.

Respond promptly and professionally to emails and patient inquiries.

Verify insurance information and collect co-payments.

Maintain accurate patient records using our Electronic Medical Records (EMR) system.

Perform administrative tasks such as scanning, filing, faxing, and document management.

Coordinate with therapists and staff to ensure smooth scheduling and communication.

Keep the reception area clean, organized, and inviting for patients.

What We're Looking For
Bilingual in English and Spanish (Required)
Previous experience in a medical office or physical therapy clinic preferred.

Experience using Electronic Medical Records (EMR) systems.

Proficiency with Microsoft Office and Adobe Acrobat.

Outstanding customer service and communication skills.

Strong organizational skills with excellent attention to detail.

Ability to multitask, prioritize, and remain calm in a busy environment.

Positive attitude, reliability, and a team-oriented mindset.

Benefits
Paid Time Off (Paid Holidays) and Sick Leave
Health Insurance
Dental
401(k) Retirement Plan
If you're passionate about helping people and enjoy being the heart of a medical office, we'd love to hear from you. Apply today and become an important part of our team!

Pay: $19.50 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Language:
Spanish (Required)
Work Location: In person

Requirements

• Filing
• Organizational skills
• Teamwork
• Medical scheduling
• Availity

About Phoenix Physical Therapy and Wellness Inc

Phoenix Physical Therapy and Wellness Inc specializes in manual therapy, postural training, balance training, LSVT BIG, gait training, sport injury, sport conditioning, injury prevention, work conditioning, return to work programs, kinesio taping, scraping, customized orthotics, and personalized home exercise programs. They are dedicated to helping individuals reach their highest physical potential and best quality of life using the ultimate symbol of strength and renewal, the phoenix.