full-time 15 days ago
Front Desk Receptionist
STONERIDGE DENTAL
Pleasanton, CA 94588
22 - 26/hr
About the Practice
6 Team Members
Software Software
Office Tour & Photos
Job Description
About Us
Stoneridge Dental is a growing, patient-focused general dental practice in Pleasanton seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients and will play a central part in delivering an exceptional experience from arrival through checkout. You will work closely with the clinical team to ensure smooth daily operations, accurate scheduling, and clear patient communication.
Responsibilities
Greet patients warmly and manage check-in and check-out
Assist new patients with intake forms and onboarding
Answer and manage incoming phone calls professionally
Schedule, confirm, and manage patient appointments
Process patient payments and reconcile daily collections
Verify insurance eligibility and coverage details
Prepare and present treatment plans to patients
Present patient financing options clearly and accurately
Track and coordinate incoming dental lab cases
Prepare patient consent forms prior to procedures
Qualifications
1+ years of front desk experience in a dental office preferred; candidates with general medical office experience will be considered
Familiarity with dental practice management software (e.g., Curve Hero, Sota Cloud Imaging)
Working knowledge of dental insurance verification and billing processes
Excellent written and verbal communication skills with a warm, patient-centered approach
Strong organizational skills with the ability to multitask in a fast-paced environment
Reliable, punctual, and professional demeanor
Schedule & Compensation
Monday through Friday, 9:00 AM – 5:30 PM (1-hour unpaid lunch; 35 paid hours per week)
$22 – $26 per hour, commensurate with experience
How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience via the portal.
Pay: $22.00 - $26.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Professional development assistance
Experience:
General dentistry: 1 year (Required)
Ability to Commute:
Pleasanton, CA 94588 (Required)
Work Location: In person
Stoneridge Dental is a growing, patient-focused general dental practice in Pleasanton seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients and will play a central part in delivering an exceptional experience from arrival through checkout. You will work closely with the clinical team to ensure smooth daily operations, accurate scheduling, and clear patient communication.
Responsibilities
Greet patients warmly and manage check-in and check-out
Assist new patients with intake forms and onboarding
Answer and manage incoming phone calls professionally
Schedule, confirm, and manage patient appointments
Process patient payments and reconcile daily collections
Verify insurance eligibility and coverage details
Prepare and present treatment plans to patients
Present patient financing options clearly and accurately
Track and coordinate incoming dental lab cases
Prepare patient consent forms prior to procedures
Qualifications
1+ years of front desk experience in a dental office preferred; candidates with general medical office experience will be considered
Familiarity with dental practice management software (e.g., Curve Hero, Sota Cloud Imaging)
Working knowledge of dental insurance verification and billing processes
Excellent written and verbal communication skills with a warm, patient-centered approach
Strong organizational skills with the ability to multitask in a fast-paced environment
Reliable, punctual, and professional demeanor
Schedule & Compensation
Monday through Friday, 9:00 AM – 5:30 PM (1-hour unpaid lunch; 35 paid hours per week)
$22 – $26 per hour, commensurate with experience
How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience via the portal.
Pay: $22.00 - $26.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Professional development assistance
Experience:
General dentistry: 1 year (Required)
Ability to Commute:
Pleasanton, CA 94588 (Required)
Work Location: In person
Requirements
• English
• Communication skills
• Dental office experience
• Intake
• Dental receptionist
• Handling patient inquiries
• Payment processing
• Greeting customers
• Phone communication
• Medical scheduling
• Communication skills
• Dental office experience
• Intake
• Dental receptionist
• Handling patient inquiries
• Payment processing
• Greeting customers
• Phone communication
• Medical scheduling
About STONERIDGE DENTAL
Stoneridge Dental in Pleasanton, CA, led by Dr. Nelson Wong, focuses on modern dentistry with honest pricing and a caring team. Patients receive straightforward care with no surprises or pressure, just great service.