Practice location
full-time 14 days ago

Front Desk Receptionist

Portsmouth Family Dental

4409 George Washington Highway, Portsmouth, VA 23702
18 - 20/hr

About the Practice

6 Team Members
Software Software

Office Tour & Photos

Job Description

Front Desk Receptionist – Dental Office
Part-Time | Opportunity for Dental Assistant Cross-Training
We are a small, privately owned dental practice looking for a friendly, reliable, and dedicated Front Desk Receptionist to join our close-knit team.

This is a great opportunity for someone looking for a comfortable, flexible part-time position with a healthy work/life balance. We are a small office with only six other employees, so teamwork, communication, and dependability are extremely important to us. We also understand that our employees have lives and responsibilities outside of work, and we strive to be as flexible and accommodating as possible.

About the Position
The primary role will be working at the front desk, with the opportunity to cross-train as a Dental Assistant for the right applicant.

Front desk responsibilities include:
Answering and directing phone calls
Checking patients in and out
Verifying dental insurance benefits
Updating patient medical histories and information
Collecting patient payments
Preparing the office for the following day
Calling patients to confirm upcoming appointments
Preparing and pulling patient charts
Providing friendly and professional customer service
Assisting with general administrative duties as needed
Schedule
Approximately 25–30 hours per week
Generally 7:00 AM–5:00 PM, depending on the final appointment of the day
Hours may vary from week to week and can sometimes be more or less than 25–30 hours
Our doctor also practices at a second location in New York and splits his time between the two offices, so the schedule can fluctuate accordingly
Please note: This position is best suited for someone who appreciates flexibility and does not require a strictly predictable number of hours or biweekly income. While we strive to provide consistent scheduling, the number of hours can vary based on the practice schedule.

Who We’re Looking For
We are willing to train the right person! Previous dental or front-office experience is a plus, but we are more interested in finding someone who is:
Reliable and dependable
Friendly and personable
Comfortable interacting with patients
Organized and detail-oriented
Able to multitask in a busy environment
A strong communicator
Comfortable answering phones and working with patients
Willing to learn and take on additional responsibilities
A team player who enjoys working in a small-office environment
Why Join Our Office?

We are a small, close-knit private practice where you won’t feel like just another employee. Because of the size of our office, scheduling and time-off requests can be very flexible, and we understand that unexpected situations and responsibilities outside of work happen.

This position can be a great fit for someone who:
Wants to work part-time while maintaining a strong work/life balance
Has children or other responsibilities outside of work
Wants a flexible schedule
Enjoys working in a smaller, more personal environment
Is interested in learning dental assisting
We also typically have extended holiday time off, as our doctor spends many major holidays with family in New York.

Benefits
6 paid holidays per year
1 week of PTO after one year
Additional PTO opportunities to be determined
Opportunity for dental assistant cross-training
Flexible scheduling
Small, supportive work environment
If you’re looking for a part-time position where you can become part of a small team, learn new skills, and maintain a healthy balance between work and your personal life, we’d love to hear from you!

To apply: Please email your resume to PFDPLLC@icloud.com. Feel free to reach out with any questions about the position.

Pay: $18.00 - $20.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
Employee discount
Flexible schedule
Paid time off
Work Location: In person

Requirements

• Front desk
• Front desk experience (Less than 1 year)
• Front desk experience (1–2 years)
• Customer service
• Patient care
• Patient care experience (Less than 1 year)
• Patient care experience (1–2 years)
• Patient safety

About Portsmouth Family Dental

Lovell Family Dentistry in Portsmouth, Virginia, offers a full range of general and cosmetic dental services, including implants and pediatric dentistry. Established in 1962, Drs. Eric and Mary 'Mim' Lovell took over the practice in 2013 with a dedicated team focused on optimal dental health.

Front Desk Receptionist at Portsmouth Family Dental in 4409 George Washington Highway, Portsmouth, VA 23702 | Only Dental Jobs | Only Dental Jobs