Front Desk Receptionist

Join Our Growing Team in Post Falls!

IPC is seeking an experienced Front Desk Receptionist to join our team in our new Post Falls office. This role is an essential part of the patient experience and serves as the welcoming face and voice of our clinic.

We are looking for someone who is upbeat, outgoing, organized, compassionate, and genuinely enjoys helping people. The ideal candidate understands how important first impressions are and takes pride in creating a warm, positive, and professional environment for every patient and family who walks through our doors.

At IPC, we value team members who approach their work with professionalism, kindness, accountability, and a commitment to delivering an exceptional patient experience.

This is an exciting opportunity to join a growing healthcare organization where your work truly matters and where you will have the opportunity to grow alongside a supportive and collaborative team.

Responsibilities
Welcome and check in patients with warmth and professionalism
Answer phones and assist patients with scheduling and general questions
Maintain patient records and ensure accurate demographic and insurance information
Coordinate front office workflow and patient communication
Assist with appointment scheduling and office organization
Communicate professionally with patients, providers, and team members
Help maintain a positive, patient-centered office environment
Support clinic operations and daily administrative needs
Provide patients with a calm, friendly, and caring experience from start to finish
Qualifications
Previous medical office, receptionist, administrative, customer service, or healthcare experience strongly preferred
High school diploma or equivalent required
Strong communication and interpersonal skills
Positive attitude and professional demeanor
Strong organizational skills and attention to detail
Comfortable working with computers and learning new systems
Ability to multitask in a fast-paced healthcare environment
Dependable with strong follow-through
Why Join IPC?

Supportive leadership and collaborative team culture
Opportunity for growth within a growing healthcare organization
Brand-new Post Falls office
Meaningful work serving patients and families in our community
Training and support provided
Full-time position with benefits
Positive and team-oriented work environment
The Ideal Candidate
The ideal candidate is someone who:
Naturally makes people feel welcomed and comfortable
Enjoys helping others and creating positive experiences
Brings positive energy into the workplace
Communicates with kindness, professionalism, and patience
Takes pride in being dependable and organized
Works well as part of a team
Thrives in a fast-paced healthcare environment
Is motivated to learn, grow, and contribute to a strong team culture
Pay: $19.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance
Work Location: In person