full-time 1 month ago
Front Desk Receptionist- R&R Dental
R + R Dental
754 South Broadway, Hicksville, NY 11801
18 - 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
About Us
We are a family-owned dental office providing to the Hicksville, Bethpage, and surrounding areas since 2009.
We are looking for a full-time front desk receptionist to join our growing office. Our patient experience and their comfort are our top priority. Customer service is highly important for this position.
Hours of operation are Monday-Thursday 10:30a-7, Friday 9a-5p and Some Saturday's 9a-1p.
Job Type: Full-time
Job Overview
We are seeking a dedicated, highly motivated and caring Front Desk Representative to join our dynamic team. This role is crucial in ensuring a seamless and positive experience for our patients from the moment they first contact us. The ideal candidate will be passionate about delivering outstanding service, demonstrate a high level of empathy, and work collaboratively with our dental professionals to support patient needs.
Duties
Greet patients warmly, answer phone calls, and respond to inquiries with professionalism and empathy. Ensure every patient feels heard and valued.
Efficiently manage appointment bookings, confirmations, and rescheduling to optimize the dentist’s schedule and accommodate patient needs.
Accurately maintain patient records and update information as necessary. Ensure confidentiality and security of all patient information.
Perform general front desk duties including handling correspondence, processing payments, and managing insurance information.
Work closely with dental professionals and other staff members to ensure a smooth workflow and enhance the overall patient experience.
Address and resolve patient concerns or issues promptly and effectively, always aiming to turn challenges into positive experiences.
Experience
Previous experience in a call center or front desk role in a healthcare or dental setting is preferred but not required.
Excellent communication and interpersonal skills. Ability to handle multiple tasks efficiently and with attention to detail.
Demonstrated commitment to providing exceptional patient care and maintaining a patient-first attitude.
Strong collaborative skills with a positive attitude and a willingness to contribute to a supportive team environment.
Comfortable using office software and phone systems. Experience with dental practice management software is a plus.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off
Work Location: In person
We are a family-owned dental office providing to the Hicksville, Bethpage, and surrounding areas since 2009.
We are looking for a full-time front desk receptionist to join our growing office. Our patient experience and their comfort are our top priority. Customer service is highly important for this position.
Hours of operation are Monday-Thursday 10:30a-7, Friday 9a-5p and Some Saturday's 9a-1p.
Job Type: Full-time
Job Overview
We are seeking a dedicated, highly motivated and caring Front Desk Representative to join our dynamic team. This role is crucial in ensuring a seamless and positive experience for our patients from the moment they first contact us. The ideal candidate will be passionate about delivering outstanding service, demonstrate a high level of empathy, and work collaboratively with our dental professionals to support patient needs.
Duties
Greet patients warmly, answer phone calls, and respond to inquiries with professionalism and empathy. Ensure every patient feels heard and valued.
Efficiently manage appointment bookings, confirmations, and rescheduling to optimize the dentist’s schedule and accommodate patient needs.
Accurately maintain patient records and update information as necessary. Ensure confidentiality and security of all patient information.
Perform general front desk duties including handling correspondence, processing payments, and managing insurance information.
Work closely with dental professionals and other staff members to ensure a smooth workflow and enhance the overall patient experience.
Address and resolve patient concerns or issues promptly and effectively, always aiming to turn challenges into positive experiences.
Experience
Previous experience in a call center or front desk role in a healthcare or dental setting is preferred but not required.
Excellent communication and interpersonal skills. Ability to handle multiple tasks efficiently and with attention to detail.
Demonstrated commitment to providing exceptional patient care and maintaining a patient-first attitude.
Strong collaborative skills with a positive attitude and a willingness to contribute to a supportive team environment.
Comfortable using office software and phone systems. Experience with dental practice management software is a plus.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off
Work Location: In person
Requirements
• English
• Call center experience
• Medical terminology
• Medical scheduling
• Windows
• Microsoft Outlook
• Bilingual
• Call center experience
• Medical terminology
• Medical scheduling
• Windows
• Microsoft Outlook
• Bilingual
About R + R Dental
R+R Dental in Hicksville, NY provides comfort-first dentistry with modern technology and a caring team. They offer comprehensive dental services for the whole family, including laser dentistry, general dentistry, cosmetic dentistry, and restorative dentistry.
Position Closed
This job is no longer accepting applications.