Front Desk Receptionist

Job Overview
We are seeking an energetic and professional Dental Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise in a dynamic environment.

Responsibilities
Greet patients warmly and professionally upon arrival
Answer and manage incoming phone calls and patient inquiries
Schedule, confirm, and reschedule patient appointments
Check patients in and out of the office
Verify patient demographic and insurance information
Collect copayments, balances, and other patient payments
Review treatment plans and financial information with patients as needed
Assist with insurance verification and basic dental insurance questions
Maintain accurate patient records and documentation
Coordinate communication between patients, dentists, hygienists, and dental assistants
Contact patients regarding appointments, treatment follow-ups, and outstanding balances
Maintain an organized and welcoming reception area
Handle daily front desk administrative tasks
Protect patient privacy and follow HIPAA requirements
Assist with dental billing and insurance claims when needed
Provide excellent customer service and help address patient concerns professionally
Support the dental team with other administrative duties as needed
Qualifications
Previous dental front desk or dental office experience preferred
Excellent communication and customer service skills
Friendly, professional, and positive attitude
Strong organizational and multitasking abilities
Attention to detail and accuracy
Comfortable using computers and dental office software
Ability to work effectively in a team environment
Ability to handle confidential patient information appropriately
Reliable, punctual, and professional
Dental insurance and billing knowledge is a plus
Join us as a Front Desk Receptionist and become an integral part of a vibrant team dedicated to delivering outstanding service. Your proactive attitude combined with your organizational prowess will set the tone for a welcoming environment where clients feel valued and supported. This role is perfect for someone eager to grow their administrative skills while making a meaningful impact every day!

Pay: $20.00 - $26.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Employee discount
Paid time off
Work Location: In person