Front Desk Receptionist

Job Summary
We are looking for a hard working individual to join our Day One Dentistry Team!

Experience appreciated but not required.

In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm, organizational skills, and technical proficiency will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant workplace environment
Highschool Education.

Front office and customer service experience
Knowledge of Dentrix
Greeting patients, checking patient in and out
Collecting payments
Insurance
Assisting patients with questions about scheduling, treatment plans, billing and insurance
This job may involve cross training if interested :
Preparing exam rooms, sterilizing instruments and ensuring necessary equipment is ready for dentists
Assisting dentists during procedures by handing them instruments and anticipating needs
Taking and processing X-rays of patients
Processing lab work for the dentist
Greeting patients as they arrive and scheduling appointments
Taking billing and insurance details from patients
Advising patients on recommended oral hygiene
Updating and maintaining dental records
Handling general administrative and other duties to maintain the dental clinic
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
Duties
Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries appropriately
Schedule appointments, review treatment plans, insurance claims
Support office management activities by organizing supplies, maintaining cleanliness, and overseeing general administrative tasks
Provide customer support by addressing inquiries professionally and assisting with basic troubleshooting or information dissemination
Skills
Strong computer literacy with excellent typing speed and data entry accuracy
Experience with multi-line phone systems and phone etiquette to ensure clear communication
Bilingual abilities are highly desirable to serve diverse client needs effectively
Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
Previous office or administrative experience, including front desk or medical/dental receptionist roles preferred
Strong customer service skills with a friendly yet professional demeanor
Ability to manage calendars effectively and coordinate appointments seamlessly
Experience in personal assistant or medical receptionist roles is a plus
Join our team as a Front Desk Receptionist where your proactive approach and organizational talent will shine! We value energetic individuals who thrive on delivering outstanding service while supporting the daily operations of our organization. This role is an excellent stepping stone for those looking to grow their career in office administration or client support.

Pay: $20.00 - $25.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Parental leave
Retirement plan
Work Location: In person