Front Desk Receptionist Reading & York Office (Both offices required)

Our Oral and Maxillofacial Surgery office in Reading, PA is seeking a highly motivated front desk receptionist. This role is Full Time 4-5 days a week. You will work between two offices in York, PA & Reading, PA. Monday & Friday in our Reading office. Tuesday-Thursday in our York office.

The Front Desk Receptionist is responsible for greeting patients upon arrival at the office and coordinating their visit with appropriate staff members in an efficient and pleasant manner as well as providing effective communication with patients.

The ideal candidate has excellent organizational skills, is eager to learn, and has a positive attitude.

Job Functions:
Greet each patient warmly upon arrival, determine needs, and ensure proper transfer of care to other staff members
Manage appointment schedule and be able to problem solve to keep schedule booked effectively
Monitor and check in on patients in the waiting room to ensure each is comfortable, reassure those subject to excessive waits and informs clinical staff of status as needed.

Check that departing patients are able to travel safely from the office
Confirmation of Patient Information: upon each visit confirm that patient information on file is accurate and up-to-date; record updates/corrections as needed
Stay on task and professional thorough the work day.

Answer telephone calls as needed.

Qualifications :
Experience in a similar capacity involving direct communication with the public, preferably in a medical setting
High school graduate
Strong interpersonal and communications skills
Strong listening skills and ability to empathize with others
Ability to maintain a positive attitude in dealings with others, whether patients or staff members
Exceptional organizational skills
Attention to detail
Preferred skills:

- Demonstrated knowledge of dental procedures, dental terminology and dental codes.

- Competent in billing, insurance eligibility and breakdowns, ability to calculate co-payments
Spanish Speaking a plus
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Health insurance
Paid time off
Vision insurance
Work Location: In person