full-time 6 days ago
Front Desk Receptionist
Virginia Family Dentistry
5954 Brook Road, Richmond, VA 23227
20 - 30/hr
About the Practice
51 Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will answer incoming calls, make outgoing calls to fill the schedule, check patients in upon arrival, and provide good customer service to the patient in the waiting area. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will ensure a smooth and professional environment for clients, staff, and guests alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
Greet visitors warmly and professionally, ensuring a positive first impression
Manage multi-line phone systems, directing calls accurately and courteously
Handle incoming correspondence, emails, and inquiries with promptness and professionalism
Maintain organized filing systems and data entry records.
Schedule appointments using Eaglesoft dental software.
Assist with customer service by addressing patient questions or concerns efficiently and courteously
Uphold phone etiquette standards.
Qualifications
Proven experience in office administration or clerical roles with strong organizational skills
Excellent Eaglesoft literacy would be a plus.
Prior experience working with multi-line phone systems and handling front desk responsibilities
Ability to manage time effectively in a fast-paced environment while maintaining attention to detail
Experience in medical or dental receptionist roles is a plus but not required; relevant personal assistant experience is valued too
SPANISH SPEAKING IS A PLUS **
We will train the right candidate!
Join us in creating a welcoming atmosphere where professionalism meets efficiency! This role offers the chance to develop your administrative talents while supporting our team’s success. We value energetic individuals who thrive on organization, communication, and delivering outstanding customer support.
Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Work Location: In person
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will answer incoming calls, make outgoing calls to fill the schedule, check patients in upon arrival, and provide good customer service to the patient in the waiting area. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will ensure a smooth and professional environment for clients, staff, and guests alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
Greet visitors warmly and professionally, ensuring a positive first impression
Manage multi-line phone systems, directing calls accurately and courteously
Handle incoming correspondence, emails, and inquiries with promptness and professionalism
Maintain organized filing systems and data entry records.
Schedule appointments using Eaglesoft dental software.
Assist with customer service by addressing patient questions or concerns efficiently and courteously
Uphold phone etiquette standards.
Qualifications
Proven experience in office administration or clerical roles with strong organizational skills
Excellent Eaglesoft literacy would be a plus.
Prior experience working with multi-line phone systems and handling front desk responsibilities
Ability to manage time effectively in a fast-paced environment while maintaining attention to detail
Experience in medical or dental receptionist roles is a plus but not required; relevant personal assistant experience is valued too
SPANISH SPEAKING IS A PLUS **
We will train the right candidate!
Join us in creating a welcoming atmosphere where professionalism meets efficiency! This role offers the chance to develop your administrative talents while supporting our team’s success. We value energetic individuals who thrive on organization, communication, and delivering outstanding customer support.
Pay: $20.00 - $30.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Work Location: In person
Requirements
• Clerical experience
• Administrative experience
• Multi-line phone systems
• Medical administrative support
• Data entry
• Administrative experience
• Multi-line phone systems
• Medical administrative support
• Data entry
About Virginia Family Dentistry
Virginia Family Dentistry has proudly provided comprehensive dental care to the greater Richmond area for over 50 years. With 17 locations and over 70 general dentists and dental specialists, we are dedicated to caring for generations of smiles in Central Virginia.