full-time 11 hours ago
Front Desk Receptionist
Integrative Family Care
Rochester, MI 48307
18 - 22/hr
About the Practice
6 Team Members
Software Software
Office Tour & Photos
Job Description
Overview:
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our Integrative Family Practice. As the first point of contact for our patients, you will play a key role in delivering excellent customer service and supporting the smooth operation of our practice. The ideal candidate will be a self-starter with strong communication skills, a compassionate attitude, and the ability to manage a variety of tasks in a fast-paced environment.
Key Responsibilities:
Greet patients and visitors in a warm and friendly manner, providing a positive first impression of the practice.
Answer phone calls, schedule appointments, and respond to inquiries from patients, ensuring efficient and professional communication.
Collect and verify patient information, including insurance details, medical history, and consent forms.
Process patient check-ins and check-outs, including collecting co-pays and verifying billing information.
process supplement transactions as we are a more natural minded practice.
Maintain accurate and up-to-date patient records in the practice management system.
Coordinate with medical staff to ensure smooth patient flow and effective communication.
Assist with preparing patient files, documents, and other materials needed for appointments.
Handle patient inquiries regarding services, insurance, and billing in a courteous and efficient manner.
Manage office supplies and ensure the front desk area is organized and presentable.
Provide administrative support to the office manager and medical team as needed.
Help maintain the overall cleanliness and organization of the office environment.
Pay: $18.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Rochester, MI 48307 (Required)
Ability to Relocate:
Rochester, MI 48307: Relocate before starting work (Required)
Work Location: In person
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our Integrative Family Practice. As the first point of contact for our patients, you will play a key role in delivering excellent customer service and supporting the smooth operation of our practice. The ideal candidate will be a self-starter with strong communication skills, a compassionate attitude, and the ability to manage a variety of tasks in a fast-paced environment.
Key Responsibilities:
Greet patients and visitors in a warm and friendly manner, providing a positive first impression of the practice.
Answer phone calls, schedule appointments, and respond to inquiries from patients, ensuring efficient and professional communication.
Collect and verify patient information, including insurance details, medical history, and consent forms.
Process patient check-ins and check-outs, including collecting co-pays and verifying billing information.
process supplement transactions as we are a more natural minded practice.
Maintain accurate and up-to-date patient records in the practice management system.
Coordinate with medical staff to ensure smooth patient flow and effective communication.
Assist with preparing patient files, documents, and other materials needed for appointments.
Handle patient inquiries regarding services, insurance, and billing in a courteous and efficient manner.
Manage office supplies and ensure the front desk area is organized and presentable.
Provide administrative support to the office manager and medical team as needed.
Help maintain the overall cleanliness and organization of the office environment.
Pay: $18.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Rochester, MI 48307 (Required)
Ability to Relocate:
Rochester, MI 48307: Relocate before starting work (Required)
Work Location: In person
Requirements
• Practice management software
• Office phone management
• Greeting customers
• Office activity coordination
• Clean workspace maintenance
• Family medicine
• Athenahealth
• Office phone management
• Greeting customers
• Office activity coordination
• Clean workspace maintenance
• Family medicine
• Athenahealth
About Integrative Family Care
Integrative Family Care (IFC) is a Rochester Hills, Michigan primary care practice providing holistic, evidence-based healthcare for individuals and families across all stages of life. Founded in 2019, the practice combines traditional Western medicine with complementary and alternative medicine to create personalized, root-cause-focused care plans. As a Blue Cross Blue Shield Patient-Centered Medical Home, IFC emphasizes compassionate, collaborative relationships and preventative wellness.