Practice location
full-time 15 days ago

Front Desk Receptionist/Scheduler

Bayside Employee Health Center

Portland, ME 04102
18 - 21/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

The Role
We are seeking a dependable, professional Scheduler to join our well-established Occupational Health Clinic. This role is the heartbeat of our patient flow, and requires excellent attendance and punctuality. We are looking for someone who takes pride in being present and prepared every day.

Primary Responsibilities
Orchestrate Patient Intake: Greet patients warmly and manage the check-in process to ensure a seamless, timely workflow.

Front-End Coordination: Manage complex patient schedules and schedule future appointments to optimize clinic capacity.

Communication Hub: Answer multiple telephone lines and clearly explain client company instructions and specific forms to patients.

Data Integrity: Accurately enter and update patient demographics into our computer system.

Records Management: Manage the accurate filing of paper charts and perform consistent scanning of files into electronic health records.

Specialized Support: Perform routine administrative duties under the direction of the Office Manager.

Qualifications
Character: A pleasant attitude and a high level of dependability.

Clearance: Ability to pass a comprehensive background check and gain FBI Security Clearance (required).

Background: Medical background preferred (MA, CNA, or CRMA certifications are a plus).

Experience: Previous Occupational Health experience is a plus.

General Task
Clinic Environment Maintenance: Perform routine sanitization of high-touch reception items including patient ink pens, clipboard surfaces, and check-in counters.

Clinic Readiness: Monitor and replace water cooler bottles in the waiting area to maintain patient comfort.

Clinical Support: Assist clinical staff with basic exam room cleaning and turnover to ensure timely patient rooming.

Inventory Control: Conduct routine tracking of front office supplies and forms to prevent shortages.

Digital Archiving: Execute daily scanning of paper records into the electronic health records database.

About Us
We are a privately owned and operated Occupational Health Clinic. We have been in practice since 1999 and are well established in the community. Candidates with a medical background and those with certifications as Medical Assistants, CNAs, or CRMAs are highly encouraged to apply. Some on-the-job training will be provided.

Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
What is your motivation for applying? Are you just curious about the position & location? Or, are you seriously interested in making a move to a new employer?

Experience:
Computer skills: 2 years (Required)
Medical office: 1 year (Required)
Ability to Commute:
Portland, ME 04102 (Required)
Work Location: In person

Requirements

• Administrative experience
• Medical administrative support
• Medical scheduling
• Occupational Medicine
• Urgent care center experience
• Intake
• Managing patient records
• Administrative experience (3–5 years)
• Medical administrative support experience (3–5 years)

About Bayside Employee Health Center

Bayside Employee Health Center, established in 1999 in Portland, Maine, is dedicated to providing high-quality medical care and comprehensive occupational services to the workforce. Led by board-certified physician Susan Upham, MD, MPH, the practice focuses on excellent care for injured workers, cost reduction for employers, customer service, and ensuring compliance criteria are met.