full-time 5 days ago
Front Desk Receptionist/ Scheduler
Anonymous Office
Rocklin, CA 95677
17 - 20/hr
About the Practice
6 Team Members
Dentrix Software
Job Description
Job Summary
California Concierge Medicine is seeking a warm, highly organized, and detail-oriented Entry-Level Front Desk Receptionist / Scheduler to join our patient-centered healthcare team. As the initial face and voice of our practice, you will play a pivotal role in delivering an exceptional patient experience. In this position, you will manage front-desk operations, coordinate patient appointments using our Electronic Medical Record (EMR) system, and provide vital administrative support to ensure seamless daily clinic operations.
Responsibilities
Patient Relations: Welcome patients and visitors warmly, ensuring a high level of hospitality, professionalism, and attentive customer service both in person and over the phone.
Appointment Scheduling: Manage patient scheduling, rescheduling, and appointment confirmations efficiently using our EMR system.
Check-In & Check-Out: Coordinate seamless check-in and check-out procedures
Records & Compliance: Maintain and update medical records accurately, strictly adhering to HIPAA privacy standards and internal confidentiality protocols.
Communication Management: Answer incoming phone calls, address patient inquiries, route messages accurately, and oversee appointment reminder systems..
Qualifications & Experience
Experience: Prior administrative support or customer service experience in a fast-paced office setting is preferred; clinical or healthcare experience is a plus, but not required.
Skills: Strong verbal and written communication skills with excellent phone etiquette and active listening abilities.
Detail-Oriented: High accuracy in data entry and the ability to multitask effectively while keeping organized in a busy environment.
Technical Aptitude: Basic familiarity or comfort learning medical management software, EMR platforms, and standard office technology.
Compliance: Basic awareness of HIPAA guidelines and patient confidentiality standards (or willingness to complete training upon hire).
Pay: $17.00 - $20.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Vision insurance
Work Location: In person
California Concierge Medicine is seeking a warm, highly organized, and detail-oriented Entry-Level Front Desk Receptionist / Scheduler to join our patient-centered healthcare team. As the initial face and voice of our practice, you will play a pivotal role in delivering an exceptional patient experience. In this position, you will manage front-desk operations, coordinate patient appointments using our Electronic Medical Record (EMR) system, and provide vital administrative support to ensure seamless daily clinic operations.
Responsibilities
Patient Relations: Welcome patients and visitors warmly, ensuring a high level of hospitality, professionalism, and attentive customer service both in person and over the phone.
Appointment Scheduling: Manage patient scheduling, rescheduling, and appointment confirmations efficiently using our EMR system.
Check-In & Check-Out: Coordinate seamless check-in and check-out procedures
Records & Compliance: Maintain and update medical records accurately, strictly adhering to HIPAA privacy standards and internal confidentiality protocols.
Communication Management: Answer incoming phone calls, address patient inquiries, route messages accurately, and oversee appointment reminder systems..
Qualifications & Experience
Experience: Prior administrative support or customer service experience in a fast-paced office setting is preferred; clinical or healthcare experience is a plus, but not required.
Skills: Strong verbal and written communication skills with excellent phone etiquette and active listening abilities.
Detail-Oriented: High accuracy in data entry and the ability to multitask effectively while keeping organized in a busy environment.
Technical Aptitude: Basic familiarity or comfort learning medical management software, EMR platforms, and standard office technology.
Compliance: Basic awareness of HIPAA guidelines and patient confidentiality standards (or willingness to complete training upon hire).
Pay: $17.00 - $20.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Vision insurance
Work Location: In person
Requirements
• Administrative experience
• Medical administrative support
• Attention to detail
• Interpersonal skills
• HIPAA
• Medical administrative support
• Attention to detail
• Interpersonal skills
• HIPAA