Front Desk Receptionist

Job Summary
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our medical practice. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your positive attitude and organizational skills will help create a smooth and efficient environment for visitors, clients, and staff alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Must be able to speak Spanish and English in order to be considered.

Responsibilities
Greet visitors and clients warmly, ensuring a positive first impression of the organization
Answer multi-line phone systems promptly and professionally, directing calls accurately
Manage appointment scheduling and calendar coordination using tools like Google Workspace and medical record systeme like ecw/eclinical
Handle data entry, filing, and document proofreading to maintain accurate records
Support office management tasks such as supply inventory, mail distribution
Maintain a clean, organized front desk area and ensure all office equipment is functioning properly
Provide customer support by addressing inquiries via phone or email with excellent phone etiquette and professionalism
Collecting copays and patient balances while being able to explain their bill to them
Collecting patient insurance information and demographics
Skills
Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Excellent organizational skills with the ability to multitask efficiently and prioritize tasks effectively
Bilingual abilities in Spanish and English are highly desirable to assist diverse clientele and team members
Familiarity with insurances, copay collections, and coinsurance is helpful
Knowledge of medical or dental receptionist duties is a plus but not required
Exceptional customer service skills combined with professional phone etiquette and personal presentation
Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a meaningful difference every day!

Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Language:
Spanish (Required)
Work Location: In person