Front Desk Receptionist

Bayou Pain and Spine is a private Pain Management practice with one physician in search of an experienced and enthusiastic Front office / Receptionist. Must have great written and verbal communication skills. This is a full-time position. Come join a very friendly group of coworkers with a mutual goal to provide patients with Quality care they can Trust!

POSITION SUMMARY: The receptionist represents the face of the entire office. The successful candidate must be able to handle a fast-paced environment that is forever changing its landscape. The receptionist is responsible for the general flow of patients in and out of the office which includes confirming all new patient paperwork has been completed, obtaining new insurance information, insurance verification, notifying providers when patients are ready for their appointments, collection for services rendered and confirming/ filling schedule.

ADMINISTRATIVE DUTIES: (may include but not limited to):
Answering Phones
Greets patients. Inquire with each patient if there are any changes to the address, email, phone numbers or insurance and update accordingly.

Updating and scanning patient medical records
Updating patient demographics
Entering insurance information
Faxing and scanning
Insurance verifications – Verify insurance for active coverage, history and current max available.

Scheduling appointments
Checking in/out patients
Collecting co-pays, balances, and reconciling daily batch
Correspondence with other providers
Confirming appointments
Stocking and replenishing supplies
Schedule procedures
Send medical record request, obtain, and process records appropriately
Maintains patient confidentiality and takes every precaution to secure electronic Protected Health Information (PHI) under HIPAA.

SKILLS & QUALIFICATIONS
Prior experience required
Prior experience with EHR software
Skilled in the use of basic office equipment such as: telephones, calculators, copier, fax, computers and computer software (MS Excel, Word, Practice Management software).

Ability to be professional and maintain composure when dealing with stressful situations.

Ability to prioritize, organize and complete tasks timely.

Ability to accept constructive criticism.

Ability to understand and follow written and verbal instructions.

Ability to communicate and express thoughts and ideas clearly and competently.

Ability to quickly grasp relevant concepts regarding duties and responsibilities.

Greet visitors and patients professionally and courteously.

Energetic
Excellent Communication Skills
Ability to adapt to change
Ability and willingness to travel locally
Spoken and written fluency in English and Spanish
BENEFITS
Dental Insurance
Vision Discount Plan
401(K) Retirement Plan
Paid Holidays
Paid Time Off
Education/ Experience
High school diploma or equivalent
Prior insurance experience preferred
Prior billing experience preferred
Company retains the sole discretion to change the duties of the position at any time.

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Education:
High school or equivalent (Required)
Experience:
Medical billing: 1 year (Preferred)
EMR systems: 2 years (Required)
Language:
Spanish (Preferred)
Work Location: In person