Front Desk Receptionist

At Ozark Mountain Periodontics, we are dedicated to delivering exceptional periodontal care with a focus on patient comfort and outcomes. Our team thrives in a collaborative environment, striving for excellence in all aspects of patient care. We are currently looking for a motivated and detail-oriented individual to join our front office team as a Front Desk Receptionist.

This is a vital role in our practice, serving as the first point of contact for patients and visitors. While prior experience is a plus, we value a positive attitude, professionalism, and a strong desire to provide outstanding customer service above all.

Key Responsibilities:
Greet and check in patients with professionalism and warmth
Answer, screen, and direct incoming phone calls
Schedule and confirm patient appointments
Check out patients and handle payments
Maintain accurate and confidential patient records
Manage email and phone correspondence with patients and referring offices
Coordinate with clinical staff to ensure seamless patient flow
Maintain a clean and organized reception area
Perform other front desk and administrative duties as needed
Qualifications:
High school diploma or equivalent (required)
Strong willingness to learn and adapt in a fast-paced environment
Professional, friendly demeanor and strong communication skills
Ability to handle multiple tasks with accuracy and attention to detail
Comfortable using computers and scheduling software
Openness to feedback and continuous improvement
Prior experience in a dental or healthcare setting is a plus but not required
Preferred Attributes:
CPR certification or willingness to obtain upon hire
Experience with dental scheduling or practice management software
Strong organizational and time-management skills
Compensation:
Pay range: $16 to $20 per hour, based on experience and qualifications.

Simple IRA with a match
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Employee discount
Professional development assistance
Retirement plan
Work Location: In person