full-time 26 days ago
Front Desk Receptionist
Dental Artistry of Orlando
1378 South Narcoossee Road, Saint Cloud, FL 34771
18 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are seeking a friendly, organized, and patient-focused Dental Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate is professional, compassionate, detail-oriented, and committed to providing an exceptional patient experience from the moment patients walk through our doors
Responsibilities
Welcome and check in patients with a warm and friendly attitude.
Answer incoming phone calls and respond to patient inquiries professionally.
Schedule, confirm, and manage patient appointments efficiently.
Verify dental insurance benefits and explain coverage to patients.
Collect copayments, balances, and process payments accurately.
Present treatment estimates and discuss financial arrangements.
Maintain accurate patient records and update demographic information.
Coordinate with clinical staff to ensure smooth daily operations.
Follow up with patients regarding unscheduled treatment and recall appointments.
Handle patient concerns with professionalism and empathy.
Maintain HIPAA compliance and patient confidentiality.
Keep the reception area clean, organized, and welcoming.
Assist with administrative tasks as needed.
Qualifications
Previous dental front office experience preferred (1–2 years).
Experience with dental practice management software
Knowledge of dental insurance verification and billing.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Professional appearance and positive attitude.
Ability to work well in a fast-paced environment.
High school diploma or equivalent required.
Preferred Skills
Bilingual (English/Spanish)
Familiarity with dental terminology and procedures.
Strong attention to detail.
Comfortable discussing treatment plans and financial options.
Team-oriented with a willingness to help wherever needed.
What We're Looking For
The ideal team member is someone who:
Creates an outstanding first impression for every patient.
Treats every patient with kindness, respect, and empathy.
Is proactive, dependable, and solution-oriented.
Communicates confidently and professionally.
Thrives in a collaborative, positive team environment.
Takes pride in delivering exceptional customer service.
Benefits
Competitive pay
Paid holidays and PTO
Dental benefits
Continuing education opportunities
Supportive and positive team culture
Opportunities for growth within the practice
Ideal Personality Traits
Warm and welcoming
Organized and dependable
Detail-oriented
Positive attitude
Excellent communicator
Problem solver
Patient-focused
Professional under pressure
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person
Responsibilities
Welcome and check in patients with a warm and friendly attitude.
Answer incoming phone calls and respond to patient inquiries professionally.
Schedule, confirm, and manage patient appointments efficiently.
Verify dental insurance benefits and explain coverage to patients.
Collect copayments, balances, and process payments accurately.
Present treatment estimates and discuss financial arrangements.
Maintain accurate patient records and update demographic information.
Coordinate with clinical staff to ensure smooth daily operations.
Follow up with patients regarding unscheduled treatment and recall appointments.
Handle patient concerns with professionalism and empathy.
Maintain HIPAA compliance and patient confidentiality.
Keep the reception area clean, organized, and welcoming.
Assist with administrative tasks as needed.
Qualifications
Previous dental front office experience preferred (1–2 years).
Experience with dental practice management software
Knowledge of dental insurance verification and billing.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Professional appearance and positive attitude.
Ability to work well in a fast-paced environment.
High school diploma or equivalent required.
Preferred Skills
Bilingual (English/Spanish)
Familiarity with dental terminology and procedures.
Strong attention to detail.
Comfortable discussing treatment plans and financial options.
Team-oriented with a willingness to help wherever needed.
What We're Looking For
The ideal team member is someone who:
Creates an outstanding first impression for every patient.
Treats every patient with kindness, respect, and empathy.
Is proactive, dependable, and solution-oriented.
Communicates confidently and professionally.
Thrives in a collaborative, positive team environment.
Takes pride in delivering exceptional customer service.
Benefits
Competitive pay
Paid holidays and PTO
Dental benefits
Continuing education opportunities
Supportive and positive team culture
Opportunities for growth within the practice
Ideal Personality Traits
Warm and welcoming
Organized and dependable
Detail-oriented
Positive attitude
Excellent communicator
Problem solver
Patient-focused
Professional under pressure
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person
Requirements
• High school diploma or GED
• Medical administrative support
• Teamwork
• Attention to detail
• English
• Medical administrative support
• Teamwork
• Attention to detail
• English
About Dental Artistry of Orlando
Dental Artistry is your partner in comprehensive St. Cloud family dentistry, led by Dr. Gabriela Romero and Dr. Ruben Daboin. Their expert team is dedicated to improving overall health through personalized family, cosmetic, and restorative dentistry. Patients are met with compassion, judgment-free care, and personalized treatment plans.