Front Desk Receptionist

Front Desk Medical Receptionist
Elite Primary Care and Aesthetics, LLC
Location: Suffolk, VA Employment Type: Full-Time
Elite Primary Care and Aesthetics is seeking a friendly, professional, and organized Front Desk Medical Receptionist / Patient Care Coordinator to join our team. This role is the first point of contact for patients and plays a key part in delivering an exceptional patient experience in both primary care and aesthetic services.

Responsibilities
Greet and check patients in and out for appointments
Answer phones and schedule patient appointments
Verify patient demographics and insurance information
Collect copays and process payments
Maintain accurate patient records in the EMR system
Provide information about services and assist with patient inquiries
Maintain a welcoming, professional front desk environment
Qualifications
High school diploma or equivalent
1+ year experience in a medical office or customer service role preferred
Strong communication and organizational skills
Basic computer skills and ability to learn EMR systems
Knowledge of HIPAA and patient confidentiality standards
Preferred Experience
Medical office, primary care, dermatology, or aesthetics/med spa experience
Scheduling and insurance verification
Customer service or retail experience
Experience with eClinicalWorks EMR system
What We’re Looking For
We are looking for someone who is professional, personable, detail-oriented, and passionate about delivering excellent patient care.

Job Type: Full-time
Pay: $15.00 - $18.50 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Work Location: In person