Front Desk Receptionist & Surgery Scheduler

Endoscopy Institute of Hawaii is looking for a Front Desk Receptionist & Scheduler to join our amazing patient focused team.

Endoscopy Institute of Hawaii is a leading outpatient facility dedicated to providing exceptional care in gastroenterology and endoscopic procedures. Located in a state-of-the-art facility, our center combines advanced technology with a team of highly skilled professionals to deliver accurate diagnoses and effective treatments. We prioritize patient safety, comfort, and satisfaction, ensuring each individual receives personalized, compassionate care. Committed to improving digestive health, the Endoscopy Institute of Hawaii proudly serves the community with excellence and a focus on optimal outcomes.

What You Will Do (Job Summary):

The Front Desk Receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts.

As a Surgery Scheduler, you will play a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.

The starting rate for this role is between $18.00 per hour to $25.00 per hour, depending on experience.

What We Offer (based on status)

Medical, dental, vision, disability, and life insurance

Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.

401k retirement plan

Paid holidays

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills:

High school Diploma or GED

Need experience working in a medical office setting

Competence in using basic office equipment, including computer, printer, telephone, and fax

Excellent clerical and organizational abilities

Proven customer service skills

Ability to communicate effectively and professionally, especially in high-stress situations

Strong multi-tasking capabilities

Comfortable working in a fast-paced healthcare environment

Bilingual skills highly preferred

Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.