Front Desk Receptionist

Overview
We are seeking a dedicated and organized Customer Service Rep to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires being bilingual in English and Spanish. We will train in aspects of dentistry.

Please email agokadentalhiring@gmail.com with your resume. In the subject line please list your favorite candy. Thank you!

Responsibilities
Greet patients warmly upon arrival and assist them with check-in procedures.

Schedule and confirm appointments
Manage patient records and ensure all files are up-to-date and accurately maintained.

Handle incoming calls, answer inquiries, and provide information about services offered.

Process patient payments and manage billing inquiries efficiently.

Assist with insurance verification and claims processing as needed.

Maintain a clean and organized reception area to create a welcoming environment for patients.

Collaborate with dental staff to ensure smooth operations within the practice.

Qualifications
Previous experience as a Dental receptionist or in a similar role is preferred.

Strong organizational skills with attention to detail for managing patient files and records.

Excellent communication skills, both verbal and written
Ability to multitask effectively in a fast-paced environment while maintaining professionalism.

Familiarity with dental terminology and procedures is advantageous but not required.

Our mission is to provide patients with the best dental experience. This will allow us to transform people's lives by transforming their smiles.

This job has the opportunity for growth into an office manager role.

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Experience:
Customer Care: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Tampa, FL 33609 (Required)
Ability to Relocate:
Tampa, FL 33609: Relocate before starting work (Required)
Work Location: In person