full-time 21 days ago
Front Desk Receptionist
Houston Methodist
The Woodlands, TX 77384
16 - 18/hr
About the Practice
N/A Team Members
Other Software
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Job Description
Front Desk Receptionist ( Fast Paced)
We are seeking a professional, organized, and friendly Front Desk Receptionist to join our team. The ideal candidate will provide excellent customer service while ensuring patients are checked in and out efficiently and all front-desk administrative responsibilities are handled accurately.
Duties & Responsibilities
Check patients in and out for appointments.
Verify and obtain patient insurance information and identification.
Ensure patients receive the correct paperwork, forms, and documents.
Accurately scan and upload documents into the appropriate patient folders.
Maintain and follow up on patient referrals.
Monitor and manage inbound calls in a timely and professional manner.
Answer incoming calls and provide excellent customer service.
Maintain professional and courteous phone etiquette when communicating with patients, providers, and staff.
Take accurate messages and route calls to the appropriate staff member or department.
Monitor and process incoming faxes and ensure they are routed appropriately.
Ensure all front-desk paperwork and patient documents are handled accurately and efficiently.
Maintain an organized and welcoming front-desk area.
Protect patient confidentiality and follow office policies and procedures.
Assist with other administrative duties as needed to support the office.
Qualifications
Excellent customer service and communication skills.
Professional, friendly, and courteous demeanor.
Strong attention to detail and organizational skills.
Ability to multitask and prioritize responsibilities in a busy medical office.
Excellent phone etiquette and communication skills.
Comfortable handling a high volume of inbound calls.
Comfortable working with computers, scanning systems, phones, and electronic medical records.
Previous medical front-desk or healthcare experience preferred.
Knowledge of insurance verification and referrals is a plus.
Dependable, punctual, and able to work well as part of a team.
Pay: $16.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Work Location: In person
We are seeking a professional, organized, and friendly Front Desk Receptionist to join our team. The ideal candidate will provide excellent customer service while ensuring patients are checked in and out efficiently and all front-desk administrative responsibilities are handled accurately.
Duties & Responsibilities
Check patients in and out for appointments.
Verify and obtain patient insurance information and identification.
Ensure patients receive the correct paperwork, forms, and documents.
Accurately scan and upload documents into the appropriate patient folders.
Maintain and follow up on patient referrals.
Monitor and manage inbound calls in a timely and professional manner.
Answer incoming calls and provide excellent customer service.
Maintain professional and courteous phone etiquette when communicating with patients, providers, and staff.
Take accurate messages and route calls to the appropriate staff member or department.
Monitor and process incoming faxes and ensure they are routed appropriately.
Ensure all front-desk paperwork and patient documents are handled accurately and efficiently.
Maintain an organized and welcoming front-desk area.
Protect patient confidentiality and follow office policies and procedures.
Assist with other administrative duties as needed to support the office.
Qualifications
Excellent customer service and communication skills.
Professional, friendly, and courteous demeanor.
Strong attention to detail and organizational skills.
Ability to multitask and prioritize responsibilities in a busy medical office.
Excellent phone etiquette and communication skills.
Comfortable handling a high volume of inbound calls.
Comfortable working with computers, scanning systems, phones, and electronic medical records.
Previous medical front-desk or healthcare experience preferred.
Knowledge of insurance verification and referrals is a plus.
Dependable, punctual, and able to work well as part of a team.
Pay: $16.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Work Location: In person
Requirements
• Medical documentation
• Organizational skills
• Attention to detail
• Scanning
• Availity
• Organizational skills
• Attention to detail
• Scanning
• Availity
About Houston Methodist
Houston Methodist is one of the nation's leading health care systems and academic centers, providing unparalleled quality — and safety — in clinical care, advanced technology and patient experience. They offer a full spectrum of services from annual checkups and mammograms to innovative, customized treatment plans for complex conditions.