Front Desk Receptionist

Bilingual Front Desk Receptionist / Patient Coordinator (English & Spanish)
Location: Union City | Jersey City
Employment Type: Full-Time
Hudson Dental Center is seeking an experienced, energetic, and highly personable Bilingual Front Desk Receptionist / Patient Coordinator to join our growing team.

This position is ideal for someone who genuinely enjoys helping people, has prior experience in a healthcare setting, and can create an exceptional first impression for every patient. We are looking for someone who is warm, professional, organized, and outstanding on the phone.

What We're Looking For
✅ Fluent in English and Spanish (required)
✅ Previous experience in a healthcare, medical, dental, or specialty practice required
✅ Excellent phone etiquette and communication skills
✅ Friendly, positive, and welcoming personality
✅ Strong customer service mindset
✅ Ability to multitask in a fast-paced environment
✅ Professional appearance and demeanor
✅ Team player with a strong work ethic
Responsibilities
Answer incoming calls with professionalism, warmth, and confidence
Schedule and confirm patient appointments
Welcome and check in patients
Verify patient information and update records
Collect co-pays and process payments
Assist patients with forms and paperwork
Coordinate patient flow and provider schedules
Follow up with unscheduled treatment and recall patients
Handle patient questions and concerns with empathy and professionalism
Maintain a positive and welcoming atmosphere throughout the office
Preferred Qualifications
2+ years of healthcare front desk experience
Dental office experience is a plus
Experience with practice management software
Insurance verification and treatment coordination experience is a plus
Strong organizational and computer skills
What We Offer
✅ Competitive Salary
✅ Monthly Performance Incentives
✅ Paid Time Off
✅ Paid Holidays
✅ Sick Time
✅ 401(k) with Company Match
✅ Growth & Advancement Opportunities
✅ Supportive Team Environment
✅ Modern, Technology-Driven Practice
✅ Free Parking
About Babra Dental
Babra Dental is a modern, patient-focused dental practice committed to delivering an exceptional patient experience. We pride ourselves on providing compassionate care, advanced technology, and creating a welcoming environment where both patients and team members thrive.

If you have a positive attitude, love helping people, and can make every patient feel valued from the moment they call or walk through the door, we'd love to meet you.

Apply today with your resume and a brief introduction about yourself.

Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Paid time off
Tuition reimbursement
Work Location: In person