full-time 21 days ago
Front Desk Receptionist
Back on Track Physical Therapy (New Location)
1904 Olympic Boulevard, Suite 111, Walnut Creek, CA, 94596
18 - 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
EXPERIENCED FRONT DESK RECEPTIONIST FOR OUR SHADELANDS WALNUT CREEK LOCATION: FULL TIME
BENEFITS: MEDICAL, DENTAL, VISION PROVIDED PLUS HOLIDAY/VACATION.
Spanish speaking ability preferred but not necessary.
DUTIES AND RESPONSIBILITIES: -Greet, schedule and register all patients and insurances and accurately process patient registration and insurance information, including data entry.
-Ability to work well under pressure and execute duties in a fast pace and high patient volume environment.
-Assist patients in understanding how to complete forms and verify accuracy of patient form completion.
-Obtain authorization for treatment and enter information in computer system.
-Respect patients' right to privacy and confidentiality.
-Maintain an orderly and professional working atmosphere.
-Properly dressed according to the approved dress code.
-Adhere to guidelines concerning working hours and break periods.
-Demonstrate support to others by offering help.
-As a Team player able to come up with a solution to a problem perceived.
-Maintain professional standards and procedures ensuring compliance with applicable regulations and Company policies and procedures.
-Take all the necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty.
KNOWLEDGE, SKILLS AND ABILITIES -
Skill in using common office equipment, including computers and comprehensive knowledge of Word, Excel.
-Skill in establishing and maintaining effective relationships with patients, other staff and the general public.
-Skill in filing/organizing.
-Strong ability for problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.-Good telephone manners and etiquette.
-Good oral and written communication skills in English.-Detail orientation and organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Work Location: In person
BENEFITS: MEDICAL, DENTAL, VISION PROVIDED PLUS HOLIDAY/VACATION.
Spanish speaking ability preferred but not necessary.
DUTIES AND RESPONSIBILITIES: -Greet, schedule and register all patients and insurances and accurately process patient registration and insurance information, including data entry.
-Ability to work well under pressure and execute duties in a fast pace and high patient volume environment.
-Assist patients in understanding how to complete forms and verify accuracy of patient form completion.
-Obtain authorization for treatment and enter information in computer system.
-Respect patients' right to privacy and confidentiality.
-Maintain an orderly and professional working atmosphere.
-Properly dressed according to the approved dress code.
-Adhere to guidelines concerning working hours and break periods.
-Demonstrate support to others by offering help.
-As a Team player able to come up with a solution to a problem perceived.
-Maintain professional standards and procedures ensuring compliance with applicable regulations and Company policies and procedures.
-Take all the necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty.
KNOWLEDGE, SKILLS AND ABILITIES -
Skill in using common office equipment, including computers and comprehensive knowledge of Word, Excel.
-Skill in establishing and maintaining effective relationships with patients, other staff and the general public.
-Skill in filing/organizing.
-Strong ability for problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.-Good telephone manners and etiquette.
-Good oral and written communication skills in English.-Detail orientation and organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Work Location: In person
About Back on Track Physical Therapy (New Location)
Back On Track Physical Therapy is a top-rated clinic in Walnut Creek, Pleasanton, and Brentwood, offering elite physical rehab and headache relief. They provide evidence-based TMJ rehabilitation services to ease pain and restore smooth movement. With a brand-new state-of-the-art location in Downtown Walnut Creek, patients can expect unparalleled care and Snap-Free Smiles.