Front Desk Receptionist

Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, patients, and staff. Your organizational skills and technical proficiency will ensure smooth office functioning, from scheduling appointments, verifying insurance, to managing correspondence. This position offers a dynamic environment where your administrative expertise and positive attitude will make a meaningful impact every day.

Duties
Greet visitors professionally, ensuring a warm and welcoming experience while maintaining strict adherence to safety protocols
Answer, screen, and direct incoming calls using multi-line phone systems with excellent phone etiquette
Manage appointment scheduling for patients
Verify medical and vision insurance
Assist with office tasks such as supply inventory (contacts), document organization, and faxing
Support patient communication efforts by providing timely information and resolving inquiries with professionalism and efficiency
Experience
Proven clerical experience in an office environment with a strong background in front desk or reception duties
Experience managing multi-line phone systems and providing excellent customer support in person or over the phone
Familiarity with data entry, filing systems, and basic bookkeeping.

Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members
Strong organizational skills with the ability to multitask efficiently in a fast-paced setting
Join our team to be the friendly face that keeps our office running smoothly! Your dedication to excellent customer service combined with your technical skills will help create a positive environment for everyone who walks through our doors. We value your contributions as you assist with essential functions that support our organization’s success.

Benefits:
401(k)
Dental insurance
Retirement plan
Experience:
Medical office: 1 year (Preferred)
License/Certification:
Drivers License (Required)
Location:
Waynesboro, MS 39367 (Preferred)
Shift availability:
Day Shift (Required)
Willingness to travel:
25% (Preferred)
Work Location: In person