Front Desk Receptionist

About Our Practice
Cofrancesco Chiropractic & Healing Arts is a patient-centered healthcare practice specializing in Gonstead Chiropractic and StemWave therapy. Our mission is to improve the health and well-being of our community while providing a welcoming, professional, and comfortable environment for every patient.

We are seeking a dependable, organized, and personable Medical Office Receptionist to join our team. This position is ideal for someone who enjoys helping people, communicates confidently, and can keep a busy front office running smoothly.

Responsibilities
Welcome patients and create a friendly, professional first impression
Answer incoming calls and respond to patient questions
Schedule new and existing patient appointments
Explain office policies and general service information
Collect payments and accurately record transactions
Verify and update patient demographic and insurance information
Assist patients with forms and other required documentation
Maintain accurate patient records while protecting confidentiality
Monitor the appointment schedule and help keep patient flow organized
Communicate scheduling concerns and patient needs to the appropriate team member
Complete routine administrative tasks, including email, scanning, and document management
Maintain a clean, organized, and professional reception area
Follow HIPAA requirements and established office procedures
Work collaboratively with doctors, staff members, and independent practitioners
Qualifications
Strong verbal and written communication skills
Friendly, professional, and patient-focused attitude
Reliable, punctual, and detail-oriented
Comfortable answering phones and speaking with patients
Able to manage multiple responsibilities in a busy environment
Strong computer and organizational skills
Able to handle confidential information appropriately
Willingness to learn and follow established office procedures
Previous experience in a medical, chiropractic, dental, or other healthcare office is preferred but not required for the right candidate. Experience with electronic health records, appointment scheduling, insurance verification, or payment collection is a plus. Familiarity with Jane App is also a plus.

Schedule
30-35 Hours per week, Tuesday-Saturday
Occasional schedule flexibility may be required based on the needs of the practice.

Compensation and Benefits
Pay range: $18.00 - $22.00 hourly
Paid Time Off
Paid Holidays
Retirement Plan
Supportive, patient-centered work environment
Opportunity to grow with an established healthcare practice
How to Apply
Please submit your résumé and a brief message explaining why you are interested in the position and what qualities would make you a good fit for our practice.

Cofrancesco Chiropractic & Healing Arts, Inc. is an equal opportunity employer.

Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
Employee discount
Paid time off
Retirement plan
Work Location: In person