full-time 18 days ago
Front Desk Receptionist
NOVA Periodontics & Dental Implants
3166 Golansky Boulevard, Woodbridge, VA 22192
From 22/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Title: Front Desk Receptionist
Periodontal practice in Woodbridge currently seeking a FT dental receptionist. Compensation based on experience.
As a Dental Office Receptionist, you will be the first point of contact for patients visiting or calling the dental practice. Your role involves managing administrative tasks, providing exceptional customer service, and contributing to the overall efficiency of the office. Your responsibilities will include:
1. Patient Communication:
Greeting patients warmly and ensuring they feel comfortable.
Answering phone calls and addressing inquiries professionally and courteously.
Scheduling appointments and coordinating with dental staff to ensure smooth patient flow.
Sending appointment reminders and follow-up messages.
2. Administrative Tasks:
Collecting and updating patient information accurately, including insurance details.
Managing patient records and maintaining confidentiality in compliance with regulations (HIPPA).
Maintaining a well-organized and clean reception area.
3 Problem Resolution:
Addressing patient concerns, inquiries, and complaints in a professional and empathetic manner.
Escalating complex issues to the appropriate staff members for resolution.
Skills and Qualifications:
High school diploma or equivalent
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Benefits:
Employee discount
Paid time off
Experience:
Customer service: 1 year (Required)
Ability to Commute:
Woodbridge, VA 22192 (Required)
Work Location: In person
Periodontal practice in Woodbridge currently seeking a FT dental receptionist. Compensation based on experience.
As a Dental Office Receptionist, you will be the first point of contact for patients visiting or calling the dental practice. Your role involves managing administrative tasks, providing exceptional customer service, and contributing to the overall efficiency of the office. Your responsibilities will include:
1. Patient Communication:
Greeting patients warmly and ensuring they feel comfortable.
Answering phone calls and addressing inquiries professionally and courteously.
Scheduling appointments and coordinating with dental staff to ensure smooth patient flow.
Sending appointment reminders and follow-up messages.
2. Administrative Tasks:
Collecting and updating patient information accurately, including insurance details.
Managing patient records and maintaining confidentiality in compliance with regulations (HIPPA).
Maintaining a well-organized and clean reception area.
3 Problem Resolution:
Addressing patient concerns, inquiries, and complaints in a professional and empathetic manner.
Escalating complex issues to the appropriate staff members for resolution.
Skills and Qualifications:
High school diploma or equivalent
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Benefits:
Employee discount
Paid time off
Experience:
Customer service: 1 year (Required)
Ability to Commute:
Woodbridge, VA 22192 (Required)
Work Location: In person
Requirements
• Medical administrative support
• High school diploma or GED
• HIPAA
• Empathy
• Dental receptionist
• High school diploma or GED
• HIPAA
• Empathy
• Dental receptionist
About NOVA Periodontics & Dental Implants
NOVA Periodontics & Dental Implants in Woodbridge & Lake Ridge, VA, focuses on creating healthy smiles using state-of-the-art technologies for diagnosis, planning, and treatment. Their team offers individualized care for periodontal and dental implant needs, ensuring patient comfort and confidence throughout the process.